Frequently Asked Questions (FAQs)

MilitaryINSTALLATIONS is an online directory from Military OneSource that provides information about U.S. military bases worldwide, for every service branch. Use it to find overviews of local installation features, contacts for military and family support programs and services, maps and directions, check-in procedures and other important installation information.

Though it’s designed for service members and military families, anyone can use MilitaryINSTALLATIONS.

MilitaryINSTALLATIONS provides detailed, up-to-date contact information for programs and services, state resources, maps and directions, links to comprehensive location overviews and important information for military installations worldwide, including:

• Check-in procedures and base essentials
• Relocation and deployment assistance
• Local community information
• Moving resources and assistance
• Child and youth services
• Housing
• Overseas schools
• School liaisons
• The Exceptional Family Member Program
• Personal financial management services

MilitaryINSTALLATIONS enables users to quickly learn the local features of the base and access the resources and services they need. You can also create a customized, downloadable booklet of useful information about an installation.

Each installation updates and verifies its page annually, in addition to conducting quarterly reviews. You can be confident you’re getting up-to-date and accurate information on MilitaryINSTALLATIONS.

On the MilitaryINSTALLATIONS homepage, select Military Installation from the drop-down menu. Start typing the name of an installation in the field that says “Type your search here.” Choose the installation name from the pop-up menu and click enter. You can also click VIEW ALL INSTALLATIONS and scroll down to view a complete listing by state. Select the state to see all installations with pages.

If you cannot find your installation listed in on MilitaryINSTALLATIONS, select the closest installation or visit your Military and Family Support Center for assistance. MilitaryINSTALLATIONS does not list State Department postings such as embassy or consulate assignments.

For more information about how to use MilitaryINSTALLATIONS, check out the Military OneSource article Explore Your Base and Beyond with MilitaryINSTALLATIONS.

On the MilitaryINSTALLATIONS homepage, next to “I’m looking for a,” click the drop-down menu arrow and choose State Resources. Enter a state or click VIEW ALL STATE RESOURCES for a listing of all states. You can find contact information, links to general resources such as the Chamber of Commerce, as well as available programs and services in each state.

On the MilitaryINSTALLATIONS homepage, next to “I’m looking for a,”click the drop-down menu arrow and select “Program or service”. In the box next to “I’m choosing from,” type in the name of the program or service that you want to learn about, or click on the grid icon at the right of the box to view all programs and services. Then choose a program from the list provided. The search will be tailored to your selected installation.

You can get more information from your local Military and Family Support Center. Find your Military and Family Support Center’s contact information by selecting “Program or service” in the first drop-down menu on the MilitaryINSTALLATIONS homepage. Next, type in “Relocation Assistance Program,” and then choose to filter by either ZIP code, installation or state.

Still have questions or need help locating resources? You can rely on Military OneSource for free 24/7 support, tools, assistance and more. Call 800-342-9647 or live chat with a consultant. OCONUS/International? Click here for calling options.