Programs and Services Contacts

Military Installation Telephone Operator - 808-449-7110

Our specialty trained Military OneSource consultant can guide you on the process of adopting or fostering a child. You can get personalized help 365 days a year by telephone or online.

For local assistance, information and referral services available through your Military and Family Support Center can assist you in identifying and clarifying needs and locating and connecting to services and programs available on and off your installation.

Effective 16JUN25: Navy College Virtual Education Center Navy College Center JBPHH No Longer Available Monday- Friday, 6:00 a.m. to 4:30 p.m. EST (Excluding Federal Holidays): CALL 1-833-330-MNCC (6622) 833-330-6622, Select option 4, Education & Training Then option 1, Navy College Tuition Assistance (TA) Chat with a Counselor by Texting 877-838-1659 (This number can only be used to text our office, Sailors cannot call it and speak to someone) CHAT with a Navy College Education Counselor by visiting https://kb.livehelpnow.net/30432 and clicking “Chat Now”. ISSUE TRACKER Sailors can log into MyNavy Education (https://www.navycollege.navy.mil/) and submit a ticket via the Issue Tracker feature in the top right corner of their record. Website: www.navycollege.navy.mil Naval Education, Training and Professional Development (NETPDC) 1481 D Street, Bld. 3016, Site 252 JEB Little Creek/Ft Story Virginia Beach, VA 23459-8708 Commercial Phone: 833-330-6622 Text Message: 877-838-1659 EMail Address 1: lea.d.masters.civ@us.navy.mil

Mon - Fri Customer Service Walk-in Hours 8:00 a.m. - 12:00 p.m. Organizational Email is monitored at all times so customers can reach out with questions at 647fss.fsde@us.af.mil Closed on Federal Holidays/PACAF Family Days/15WG Focus and Training Days

Tue 7:00 a.m. - 5:00 p.m. (No Safety Inspections) Wed - Sat 7:00 a.m. - 8:00 p.m. Sun 9:00 a.m. - 5:00 p.m. Mon and Holidays - Closed (Last vehicle entry ONE hour prior to closing. Vehicle pick ups 30 minutes prior to closing) Closed Monday and All Federal Holidays* *If a holiday falls on a Monday, our shop will observe the holiday on Tuesday and be closed. Vehicle Storage Phone Number: 808-448-1061

Retail: Mon - Fri 7:00 a.m. - 5:00 p.m. Service: Holidays 9:00 a.m. - 5:00 p.m. This service will close permanently on 29AUG25 (NEX Car Care Center): It will become "Pep Boys Automotive Service Center"

Mon - Sun 6:00 a.m. - 7:30 p.m.

Mon - Fri 8:00 a.m. to 4:00 p.m. After Hours, Weekends and Holidays: Duty UH Phone: 808-590-7492 Unaccompanied Housing Manager Abraham.a.seei.civ@us.navy.mil Phone: 808-473-0373

24 Hours After Hours, check in is with NGIS Front Desk, Arizona Hall/Lockwood Hall Arizona Hall Front Desk Number: 808-800-2330 x3 Front Desk Manager: 1-808-800-2330 X6 (Contact: Yvette Manoi) yvette.manoi@nexweb.org Reservations, Group Coordinator: 808-448-9563/808-800-2330 Phone: 1-877-628-9233 Central Reservations Building's Office Hours: Mon - Fri 7:30 a.m. to 4:00 p.m. Sat, Sun and Holidays Closed For Future Reservations: Press "1" For Same Day Reservations: Press "2" For Group Reservations: Press "3" For Guest Services: Press "4" or the Operator Press "0" Arizona Hall Located on Pearl Harbor Navy Base Lockwood Hall Located on Pearl Harbor Navy Base Makalapa Front Desk Located in Makalapa Crater Royal Alakai Located on Hickam Air Field