Programs and Services Contacts

Military Installation Telephone Operator - 808-449-7110

Our specialty trained Military OneSource consultant can guide you on the process of adopting or fostering a child. You can get personalized help 365 days a year by telephone or online.

For local assistance, information and referral services available through your Military and Family Support Center can assist you in identifying and clarifying needs and locating and connecting to services and programs available on and off your installation.

Effective 01OCT21: Navy College Virtual Education Center Navy College Center JBPHH No Longer Available Monday- Friday, 7:00 a.m. to 7:00 p.m. EST (Excluding Federal Holidays): CALL 1-833-330-MNCC (6622) 833-330-6622, Select option 3, Education & Training Then option 1, Navy College Tuition Assistance (TA) Chat with a Counselor by Texting 877-838-1659 (This number can only be used to text our office, Sailors cannot call it and speak to someone) CHAT with a Navy College Education Counselor by visiting https://kb.livehelpnow.net/30432 and clicking “Chat Now”. ISSUE TRACKER Sailors can log into MyNavy Education (https://www.navycollege.navy.mil/) and submit a ticket via the Issue Tracker feature in the top right corner of their record. Website: www.navycollege.navy.mil Susan A Sutter Communications Program Manager Naval Education, Training and Professional Development (NETPDC) N2 Navy College Program, Navy Voluntary Education (VOLED) JEB Little Creek/Ft. Story Virginia Beach, VA 23459-8708 susan.a.sutter2.civ@us.navy.mil 757-917-2045 Telework: Monday, Thursday & Friday In-Office: Tuesday & Wednesday (W) 757-917-2045 susan.a.sutter2.civ@us.navy.mil

Mon - Fri Customer Service Walk-in Hours 8:00 a.m. - 12:00 p.m. Organizational Email is monitored at all times so customers can reach out with questions at 647fss.fsde@us.af.mil Closed on Federal Holidays/PACAF Family Days/15WG Focus and Training Days

Retail: Sun & Sat 7:00 a.m. – 5:00 p.m. Mon - Fri 7:00 a.m. - 7:00 p.m. Service: Sun - Sat 7:00 a.m. - 3:00 p.m. Holidays 9:00 a.m. - 5:00 p.m.

Mon - Sun 6:00 a.m. - 7:30 p.m.

Tue - Fri 7:00 a.m. - 5:00 p.m. (No Safety Inspections) Wed - Sat 7:00 a.m. - 8:00 p.m. Sun 9:00 a.m. - 5:00 p.m. Mon and Holidays - Closed (Last vehicle entry ONE hour prior to closing. Vehicle pick ups 30 minutes prior to closing) Closed Monday and All Federal Holidays* *If a holiday falls on a Monday, our shop will observe the holiday on Tuesday and be closed. Vehicle Storage Phone Number: 808-448-1061

Mon - Fri 8:00 a.m. to 4:00 p.m. After Hours, Weekends and Holidays: Duty UH Phone: 808-590-7319 Unaccompanied Housing Manager Abraham.a.seei1@navy.mil Phone: 808-473-0373

24 Hours After Hours, check in is with NGIS Front Desk, Arizona Hall/Lockwood Hall Arizona Hall Front Desk Number: 808-800-2330 x3 Front Desk Manager: 1-808-800-2330 X6 (Michelle S Hwang) michelle.hwang@nexweb.org Reservations, Group Coordinator: Nicole Stephanie Daguimol, 808-448-9563/808-800-2330 x6 Nicolestephanie.daguimol@nexweb.org Phone: 1-877-628-9233 Central Reservations Building's Office Hours: Mon - Fri 7:30 a.m. to 5:30 p.m. Sat, Sun and Holidays Closed For Future Reservations: Press "1" For Group Reservations: Press "2" For Arizona Hall Front Desk: Press "3" Located on Pearl Harbor Navy Base For Lockwood Hall Front Desk: Press "4" Located on Pearl Harbor Navy Base For Makalapa Front Desk: Press "5" Located in Makalapa Crater For Royal Alakai Front Desk: Press "6" Located on Hickam Air Field