Sponsorship

To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:

• Contacting the service member and family with an introductory email
• Staying in contact with the service member throughout the moving process
• Sending information about the new community and duty assignment, responding to questions and providing information about resources
• Confirming transportation and lodging arrangements
• Helping with post office arrangements
• Meeting service members and family members upon arrival
• Going with service members to unit check-in point
• Introducing service members to the Military and Family Support Center and loan closet, if it’s available
• Familiarizing service members and families with the installation and key locations, like the commissary

Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.

Overall, the Sponsorship Program aims to:

• Provide newcomers with a sense of belonging
• Ease the transition for inbound service members or civilians and their family members
• Increase productivity of service members and loved ones
• Help newcomers make informed decisions
• Cultivate new friendships
• Improve morale

For more information on the Sponsorship Program, contact your installation Military and Family Support Center.

Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.

You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.

If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.

Moving can be a very traumatic experience, at worse extremely challenging at best. Settling into your new location and your new unit takes time. Military Installations and Plan My Move are designed to assist you with information about your new location. Plan My Move and Military Installations have a Sponsorship Program which is very helpful in providing new unit information. If you want to learn how to be a sponsor, you can take a short training module found on Military INSTALLATIONS. If you are a Sponsor, you can use the eSponsorship Application & Training a secure website designed to train you on your sponsorship duties and provide sample materials for your use when communicating with the newcomer.

PRE-ARRIVAL

• Contact your sponsor and complete all documents required by your new command (NOTE: Review your PPCs
  closely). Your gaining unit should assign you a sponsor and send you an electronic sponsor package. Contact and use your sponsor before and during your arrival. He or she probably experienced the same issues you will encounter and can give helpful information about your new base and processing procedures. Your sponsor can request a P.O. Box for you 60 days prior to arrival. They must have a copy of your orders.
• Once your gaining organization has received confirmation of your PCS, military and DoD civilians will be assigned a sponsor. If you are experiencing any personnel issues or have not heard from your sponsor, contact the Military and Family Readiness Center at DSN 314-676-6755 or 011-90-322-316-6755. Department of Defense civilians should contact their selecting official or personnel office for a sponsor. Contact the Civilian Personnel Office DSN 314-676-6416 or 011-90-322-316-6416 if you are not contacted by a sponsor.
• Your sponsor should provide you with information about the local community, housing, employment, the base and any other information you request. Your sponsor should also provide you with information about your gaining organization including the name of your First Sergeant and Commander. Keep your sponsor informed during your PCS. If your arrival plans change, be sure to contact your sponsor. Your sponsor will be responsible for welcoming you to the base and your organization and also ensuring you attend the Newcomer's Orientation every other Thursday, 0730-1600.
• If your sponsor has not already done so, reserve Lodging at the Hodja Inn, or other approved lodging (GSUs only). DSN: 314-676-9357 or 39fss.fsvllodginghodjainn@us.af.mil
• One transportation option that will bring you directly from COV to Pass & ID is: https://katarglobal.com/En/TravelRequest.aspx Transportation services are available 24 hours a day, however phone support is only available between 8:00 am and 8:00 pm.
  email: airport@katarglobal.com Phone: +90 532 267 2001. Meet at B Gate for pick-up and keep your receipt to submit for travel reimbursement. There are also taxis and Uber/Lyft who will drop you off at the gate and you will
  walk to Pass & ID.
• Effective 1 Oct 2025 the Patriot Express to Incirlik AB will cease operations. All personnel will make travel arrangements with a final destination of Cukurova Intl Airport (COV). When entering the country of Türkiye,
  NATO orders are required when processing through customs. If you do not have NATO orders upon entry, please call +90 558-9546 immediately.
   
• Military: Hand-carry 5 copies of your BLUE stamped NATO orders, CAC ID and PCS orders and have them ready fortravel. Once you arrive, ensure the NATO orders are stamped at Passport Control at the airport or PAX terminal.
   
• Family: Have your RED, no-fee/official passport with Visa ready to stamp at Passport Control, and CAC ID for gate access.
   
• Civilian: Have your RED, no-fee/official passport with Visa, DEROS Letter from CPO, and CAC ID for gate access.
   
• Military, Family & Civilian: Your Blue Tourist Passport is not mandatory, but is highly encouraged, especially if you plan to travel around the AOR or if your travel terminates in another country other than the U.S. or Türkiye.
   
• If you wish to stay for 24 months instead of the initial 12-month tour, you may apply for the Türkiye Assignment Incentive Pay (TAIP) program. Contact your CSS or MPF for further details.
   
• Keep your original, BLUE and BLACK stamped NATO orders
  secure. You will need these each time you exit/enter the
  country. If you misplace them, the MPF/PERSCO Team can
  assist with replacement.

TEMPORARY RESIDENCY FOR CIVILIANS / FAMILIES

The 24-hour arrival point is the Billeting Office, Building 1081, DSN 314-676-9357. Your sponsor should arrange your billeting, ensure you verify that has been done prior to arriving, Current operations and force protection considerations prompted a decision to direct mandatory use of government transit and permanent housing and billeting accommodations at Incirlik Air Base, Turkey. All active duty and DoD employees with an assignment to Incirlik AB are subject to this decision.

• For civilian employees, families and visitors, check e-visa requirements at evisa.gov.tr/en.
• Before you reach 90 days in country, civilian DoD employees and families must apply for residency in Türkiye for the duration of their contract. The process can be done at Pass and ID in Bldg. 833.

MONEY

• Determine any entitlements with the Finance Office upon arrival.
• Bring a checkbook to receive cash from the cash cage in Bldg. 833.
  NOTE: To save on ATM fees, bring a checkbook to withdraw money at the CPTS cash cage. ATMs dispense Turkish lira, U.S. dollars or Euro, but can occasionally run out of cash or malfunction, so having a checkbook is advised to withdraw cash.
• Setup online bill-pay and banking options.
• Change direct deposit information for your pay and bills if closing a checking or savings account.
• Put a travel advisory on your cards so your transactions are not automatically declined.
• It’s always best to carry Turkish lira and U.S. dollars when off installation. Some places take cards off base, but not always.
• There is often fluctuation with the exchange rate with several lira to the dollar, so be aware of the difference in the currency’s worth.

SHIPPING HHGs & POV

USAF Personnel: Prior to reporting to Incirlik AB and/or applying for a shipment of Household Goods (HHG), all inbound military personnel must contact their gaining command's servicing housing office to determine if their HHG will fit into assigned Government or privatized quarters and unaccompanied personnel housing (UPH). Excess HHGs that can't be stored in the quarters or UPH are the member's responsibility. Commercial
storage facilities are unavailable. The member incurs all costs to shipment and storage of the excess HHG back to CONUS.

• Household Goods: Shipped by vessel and can take three to four months to arrive. When shipping HHGs, E-1 to E-4are entitled to 10% of their full weight entitlement. Service members E-5 and above, as well as ALL officers are allowed 2,500 lbs. or 25% of the full HHG weight allowance, whichever is greater. Civilian employees are limited to 4,500 lbs of HHG. Motorcycles and gasoline-powered Mopeds are considered POVs and for Turkish customs you will only be authorized to register (1) POV.
• Unaccompanied Baggage): a smaller shipment of household items you want available to you sooner than when your HHG shipment will arrive. It will arrive prior to your HHG shipment.
• Non-Temporary Storage (NTS): Any items you have put into NTS will be sent to a warehouse in the states for the duration of your overseas tour. Consider putting any large appliances, large power tools, microwaves etc. into storage. Access to these items while in government paid storage will not be possible. Store items as appropriate to your needs. Each shipment will be picked up by a different company. It is recommended, that while you are packing, to separate and clearly mark the shipments.

RECOMMENDED PACKING LIST Ship Ahead
 

• Bedding, sheets, blankets, mattress pad, shower curtain/liner, towel — the Base Exchange carries these items, but supplies are limited.
• In your Luggage: Weather appropriate clothing. Uniforms (i.e. OCPs, PTUs, Service Dress) Two-week supply of hygiene items
   
• Unaccompanied Baggage: Cooking items (i.e. plates, cutlery, cookware) TV & Gaming Systems —Cable is in all residential areas sand AFN is included. Additional clothing/uniform items. Sports equipment, bikes, or skateboards Bath and hand towels, Bathmats, shower curtains, and rings. Screwdrivers and other small tools. Small appliances.

SHIPPING HHGs & POV

Incirlik AB policy restricts operation and registration to (1) POV per active-duty member without regard to whether the vehicle is shipped as a POV or as household goods (HHG). Shipment of (1) POV is authorized for personnel O-1, E-7, GS-5 and above regardless of tour length. Additionally, all personnel serving tour lengths of 24 months or longer are authorized shipment of (1) POV regardless of rank. NOTE: According to the JTR, section 0532, POV storage, when transportation is authorized, is not allowed. NOTE: There is an extensive process to import your vehicle into the country according to local laws and regulations and shipping can take up to 5 months from the time it is turned in to the VPC to when the registration process is complete. Vehicle restrictions will be adhered to in accordance with the Personal Property Consignment Instruction Guide for Türkiye and all Vehicle Processing Center (VPC) guidelines. For more information on items that can and cannot be shipped please refer to the "Shipping your POV, VPC POV Turn In OCONUS brochures" and the Personal Property Consignment Instruction Guide located in the Defense Personal Property System https://dps.move.mil/gov/ppcig/countryInstructions.xhtml NOTE: Take note of VPC turn in requirements. For instance, they may not accept your car at the VPC if it has a lot of dirt on the outside or inside—getting it detailed prior to shipping is recommended. Be sure your gas tank is less than ¼ full, or this could delay the turn-in process. Documents required at the VPC: your registration, PCS orders, Pre-Shipping/Storage Instruction Form, and Shipper Acknowledgement Form, Driver’s License or CAC. NOTE: If you ship a motorcycle, please note motorcycles and gasoline-powered Mopeds are considered POVs for Turkish Customs. You will only be authorized to register (1) POV.

RECEIVING YOUR POV

The Turkish Air Force 10th Tanker Base Command requires insurance to obtain a vehicle pass and gain on-base driving privileges. Turkish Law requires drivers to have a NATO Smart Card and Turkish Insurance. The process can take up to 3 months once the vehicle arrives and can come at a personal, non-reimbursable cost of up to $1,000. Review the How-To Guide in its entirety before you decide if bringing your POV is right for you.

REGISTERING YOUR VEHICLE

Stop by the Pass & ID office, 1st Floor, Bldg 833 to begin the process of registering your vehicle. DSN 314-676-3882, Comm+90-322-316-3882
Apply for your NATO Smart Card this is needed for your tax exemption. Obtain 3 copies of your Beyanname Forms from TMO. In addition to your completed “Tax Exemption Work Form”, “Advanced POV Registration Form”, and AF Form 533, bring 2copies black-stamped NATO orders, 2 copies of PCS orders, 3copies of your passport, and 2 passport size photos. Pass & ID will facilitate transport to the Tax Office & Pubic Notary bring 1,926 TL, your passport, Beyanname paperwork, and a photo/weight of your POV. Once your package is complete, Pass & ID will facilitate a meeting with a Broker to schedule POV delivery to your residence.

WHAT IS A BEYANNAME?

A Beyanname is a written customs declaration be-tween the service member and the Government of Türkiye that provides customs control of high-value items brought into Türkiye. Members are required to list all the Beyanname items when they receive their HHGs. Contact the Incirlik Personal Property office for more guidance.39LRS.PERSONAL.PROPERTY@us.af.mil Members will be asked to verify their inventory list alongside the carrier at the time of delivery. The items identified, will be added to your Beyanname. Contact the Legal Office if you wish to sell an item on your Beyanname or if the item was stolen. If you do not have the listed items when you out-process, you will need to pay a fine of up to five times the value of the item due to Turkish black-market laws.

WHAT IS CONSIDERED BEYANNAME? According to Turkish Customs regulations, there are specific Beyanname items not limited to:
Televisions, computers, or DVD Unit Stereo & Video Cassette Recorder Air Conditioners, Washers, dryers, and dish washers, Refrigerators, deep freezers and microwave ovens. Also includes: POVs, motorcycles, bicycles, furniture, and any household item valued over $300USD.

WHO IS AUTHORIZED TO BRING PETS?
Only those who live in single occupancy housing are allowed to bring their pets (i.e. E-6/O-4 and above) or dual military stationed at Incirlik. Each household is allowed a (2) pet maximum. Dogs and cats are the only approved animals. Please contact your sponsor to confirm if you will qualify for single occupancy housing. All other ranks are allowed a maximum 25-gallonaquarium that can only house fish.
TRAVELING WITH PETS Türkiye has very stringent rules and requirements for importing your pet. Please refer to the FAQs and ensure you are following all Host Nation laws when pre-paring to travel. For further guidance, please visit the Animal and Plant Health Inspection Service (APHIS) under the USDA. Review the “Know before you PCS—Pet Owner Guide” Informational Packet before you decide if bringing your pet is right for you and your family. Currently, if you’re traveling with pets, only commercial travel is possible. Some, but not all, costs associated with moving your pet are reimbursable. Verify with your local TMO and Finance office on the latest guidance.

**Türkiye is a high-risk rabies location and Incirlik is home to many wild and stray cats and dogs. Although they are marked with a green chip, U.S. Servicemembers and US DOD Civilians are not to pet or feed them. The VTF phone is: DSN 314-676-3119 and email is: usaf.incirlik.39-mdg.mbx.vtf-vet-clinic@health.mil

HOUSING
Email the Housing Management Office atIncirlikuh.managers@us.af.mil so they can let you know how to prepare for housing in-processing.
It is highly recommended to obtain renter’s insurance whether living in the dorms or homes on-base to cover potential damages or loss to personal property.
Local housing offices are able to assist members from Geographically Separated Units (GSUs) with finding a local residence.

ON-BASE HOUSING

All personnel live on base. Accommodations are based on availability, rank, career field and TAIP incentives.

NEIGHBORHOODS

There are four housing neighborhoods:
Phantom Housing: 3-4 bedrooms, E-5 (with roommate) or 2 bedrooms for E-6 (single)

Herky Studio Apartments: E-6 (single)

Falcon Housing: Civilians, E-7 to E-9 (single)

Eagle Housing: 4 bedrooms, O-1 to O-3 (with roommate), O-4 to O-6 (single), or accompanied by family.
 

INCIRLIK HOUSING MANAGEMENT OFFICE Phone: DSN 676-6232, Location: Bldg 833

DORMS

As part of the Newcomer’s Briefing, the Dorm Manager will assist members with paperwork and getting familiarized with your new home. Dorms vary in floor plan and can include a shared kitchen or bathroom, with laundry rooms on each floor or a single laundry room on the first floor. Airman utilizing TAIP can move into Bldg. 960.
Grills are available outside the dorms. Electric scooter charging stations are available, but be sure to secure your property as you are liable for loss or theft.
Contact your Dorm Mayor for access to your room if you are locked out. If there are still issues with access, please call 676-4357. 

For more information about the dorms, please call the Incirlik Dorm Management Office, DSN 314-676-3080.

UPON ARRIVAL

Check in with your unit’s CSS and they will register you for the Newcomer’s Briefing with the Military & Family Readiness Center(M&FRC), located in Bldg. 833. Your unit's CSS can advise on items required for the briefing.

During the Newcomer’s Briefing, you will in-process with TRICARE Overseas and get familiarized with base agencies. Bring several copies of your orders as they will be needed to process your paperwork. The briefing will end with personnel getting equipped with MOPP gear. The bus will then drop off service members at current accommodations (Hodja Inn, housing or dorms).

NATO SMART CARD
Once you arrive, you will need to visit Pass & ID (Bldg 833) to apply for your NATO Smart Card for base access and vehicle registration. TurAF will only issue a temporary 2-week gate pass.

Bring with you:
NATO Orders

PCS Orders

CAC ID

Driver’s License/State ID

STAY CONNECTED
TitanNet Wi-Fi is available at various locations across the base. BaseFIX, located in the Base Exchange can assist with WiFi connection to the local Turk Telekom lines for your residence. They typically have a quick turnaround for service activation, depending on the demand. You can re-load minutes and pay bills at the counter, or you can take advantage of online bill pay with a credit card.

FINANCE
All new personnel will need to visit the Finance
Office in Building 833 to ensure PCS vouchers are
completed. FM Office Hours are 0900-1200 on Tues-Thurs. Bring a copy of your orders and travel receipts.

Scooters, motorbikes, bicycles, e-bikes & cargo bikes are common methods of transportation on base.

MEDICAL

FIRST STEPS:
Add emergency numbers to cell phone contacts. Civilian personnel should ensure their insurance provider covers routine and emergency care in Türkiye. Get an initial appointment to renew any prescriptions and medical care with your new Primary Care Manager (PCM) or care team. Enroll in MHS GENESIS Connect. Download MyCare Overseas mobile app with TRICARE and SOS International to assist in finding providers off base for specialty care.

INCIRLIK MEDICAL CARE

The 39th Medical Group (MDG) serves Incirlik AB with routine medical and dental patient needs in Bldg. 865 between D and E Street.

Appointment Line: DSN 676-6666, Commercial 0322-316-666639 MDG Website: incirlik.tricare.mil

Hours are 0730 to 1630, Monday through Friday. Closed holidays, down days and wing training days. Sick call is available from 0745-0800, Monday through Friday. Check-in is in the main lobby at central check-in.

PLEASE NOTE: Always carry a list of medications and allergies as well as your insurance card and ID card. Pregnant service members at Incirlik AB must PCS to a new location by 24 weeks for care. Overseas follow-on assignments may be canceled.

EMERGENCY NUMBERS
Police/Fire/Medical
DSN: 112 or 911
From Turkish Cell: 0-322-316-0112
From U.S. Cell: +90-322-316-0112
Military Crisis Hotline: 800-273-8255, Option 1
MHS Nurse Advice Line: 1-800-TRICARE (874-2273)
SOS International:1-877-678-1207 or 00-44-20-8762-8133

DENTAL CARE
The Dental Clinic provides comprehensive acute
dental care for active-duty members.
Government employees may receive care on a
space-available basis.

TREATMENT DIFFERENCES OFF INSTALLATION While there may be some cultural and treatment differences in Türkiye, rest assured the medical standard of care you receive is the highest quality. Although there are a few differences in medical practices, the 39 MDG staff collaborate with the host nation medical partners, ensuring a positive outcome and experience for all patients. Local hospitals do accept TRICARE. CIVILIAN MEDICAL CARE Preferred Network Facilities for Civilians are not supported. Adana hospitals do not accept civilian insurance. Some insurance providers will reimburse individuals for out-of-pocket costs, but this should be discussed with the insurance provider before seeking care. For services provided by Acibadem Adana Hospital, visit acibadem.com.tr/en/services. For services provided by Medline Adana Hospital, visit medlineadanahospital.com.
 

PHARMACY

Location: Bldg. 865 to the right of the main entrance. Phone Numbers: Main: 011-90-322-316-6585 DSN: 676-6581 Refills: 676-1242To renew an expired medication prescription, contact your primary care manager and request a prescription renewal.

CIVILIAN MENTAL HEALTH
U.S. state laws for insurance and liability do not support care for individuals assigned to Türkiye. As such, there is currently no mental health care available in the local community for civilians. Overseas civilian employees can also contact the 24/7/365 Employee Assistance Program line by dialing: 1-866-580-9046 and identify the Defense Logistics Agency as their servicing agency. Resources available include Military and Family Life Counselors, Military OneSource and the chaplain’s office.

OPTOMETRY
Incirlik AB Optometry Clinic supports routine vision exams for active-duty and dependents. Contact lens exams are not covered by Tricare since they are considered cosmetic. We understand most bases offer these services to dependents, but due to supply shortage we are unable to offer them. The Optometry Clinic can also see acute care issues like eye infections, trauma, severe pain and sudden vision loss. Members are referred off base for higher level care.
To make an appointment call the Appointment Line at 676-6666.