Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The Family Support Representative is located in building 32. The Loan Locker has household items, which may be checked out until household goods arrive. It is stocked with pots and pans, dishes, silverware, ironing boards, some small appliances, the German Kitchen Guide and other useful items. As a newcomer, you can also sign out a TV, Microwave etc. depending on the availability. The Geilenkirchen Airman & Family Readiness Center is also available to help you during your in-processing at the 470th ABS/CSS. NOTE: Aside from in-processing other services available at the Geilenkirchen NATO AB too, such as TMO, Legal Services, education Center etc.

Please contact the family Support Office to receive the newest Kalkar Welcome Package: DSN: 314-452-8765, Comm.: +49 (0)65-65-61-87-65 or email

Passports and Visas

Ensure member and/or dependents have the required passports and/or visa prior to final out-processing. Member and/or dependents are not allowed to final out-process without the required passports/visas in hand for themselves (if applicable) and/or dependents. Members electing the accompanied tour will not be permitted to out-process without having the required passports/visas in hand for themselves (if applicable) and/or dependents.

These actions are necessary to prevent unforeseen hardships to the military members and their families. Therefore, as a last reiteration, it is essential, members do not out-process without having the appropriate passports/visas for themselves (if applicable) and/or dependents.