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Topic

Base Essentials

Emergency Assistance

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Contact information for key programs and services at this installation.

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Content Intro

Emergency Assistance Overview

If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face. 

Subtopics

Preparing Financially

Moving can be a stressful, therefore, preparation is essential to ensuring a smooth transition for you and your family. During relocation, it is mandatory to use your government travel credit card for covered permanent change of station expenses. Prior to detaching from your losing command, make sure your card is activated for PCS.

Other items you should check to ensure that your GTCC is in good standing are:

  • The card is active
  • You have access to the online portal
  • There are no unpaid debts
  • The card is not expiring in the next year
  • The spend limit is high enough to cover relocation costs (recommendation is $15,000 to $20,000)

Your government travel credit card can be used to cover hotel costs, rental cars or meals. You cannot use your GTCC for personal expenses such as entertainment, uniform items or non-routine household goods. Other out-of-pocket expenses can be hard to predict, so it is essential to have cash reserves to cover interim costs during your transition, especially for items not able to be charged to your GTCC.

Emergency Assistance

In Australia, if you are in a medical emergency and require immediate medical attention, please call triple zero (000).

After Hours Assistance