Health Care

Beneficiaries with an emergency should either call 911 or go to the emergency room at the closest hospital or Military Treatment Facility.

Contact Humana (TRICARE East) at 800-444-5445 or go to https://www.humanamilitary.com/.

Call the United Concordia Dental Provider at 844-653-4061 or on the United Concordia’s website.

Vehicle Emergencies

If you are involved in an automobile accident, assess the situation. If a life is in danger, call 911. Then contact your new duty station as soon as possible to report the emergency. Call roadside service if you have it through your automobile insurance; check your glove box for an insurance card.

Call AAA at 800-222-4357 if you are a member. Call information at 411 for the number for a tow truck. Here are some travel tips:

• Review weather forecasts along planned routes.
• Conduct periodic telephone calls to family and/or leaders during travel.
• Make proper use of seatbelts and child restrain seats while traveling.
• Take necessary survival and safety items, including sufficient funds in case of emergencies during adverse weather conditions or vehicle breakdown.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Most Recruiting Families (with few exemptions moving to the Albany Recruiting Battalion (CONUS region) will have the option to enroll in the US Family Health Plan.

There are six organizations that manage the US Family Health Plan in different regions throughout the United States. Three of those organizations are available within the Albany Recruiting Battalion based on your residential zip code. To determine your eligibility for this plan please use the zip code search tool found on this page. LINK: https://www.usfhp.com/

MARTIN’S POINT HEALTH CARE
888-241-4556
Serving Maine, New Hampshire, Vermont, Upstate and Western New York and Pennsylvania.

US FAMILY HEALTH PLAN OF SOUTHERN NEW ENGLAND (Brighton Marine)
800-818-8589
Serving Massachusetts, including Cape Cod, and Rhode Island

SAINT VINCENT CATHOLIC MEDICAL CENTERS
800-241-4848
New Jersey, Western CT, Lower Hudson Valley, NYC including Nassau and Suffolk counties