Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Any and all questions regarding relocation assistance can be directed to your identified sponsor or by contacting the Cleveland Battalion Soldier and Family Assistance Program Manager at 216-802-1407 or Brigade SFA at 502-528-4606.

You may also contact Military One Source at 800-342-9647.

Critical Installation Information

Newcomers to the Battalion will receive a Welcome Letter from the Battalion Commander and Command Sergeant Major with contact information to use prior to arrival.

TRICARE is managed in our region by TRO-East and may be reached at 800-444-5445 or https://www.humanamilitary.com/. The entire battalion area is covered under TRICARE Prime Remote. TRICARE Prime Remote is a managed care option similar to TRICARE Prime for Active Duty Service members and their eligible family members while they are assigned to remote duty stations in the United States. Enrollment can be completed online, by phone or mail: https://www.tricare.mil/Plans/Enroll/TPR

Dental Care for Active Duty Service Members: United Concordia www.addp-ucci.com Phone: 866-984-2337 Email: addpdcf@ucci.com

Family Dental Care is also through United Concordia https://www.uccitdp.com/.