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Defense Logistics Agency
Air Force Aid Society
2000 Allbrook Drive
Area A, Bldg 2
Wright-Patterson AFB, OH 45433-5315
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
For Defense Logistics Agency Land and Maritime Employees: If there is an in-transit emergency - you must call your supervisor as soon as possible. If you need further assistance, contact the DLA Land and Maritime Human Resources Office at 614-692-0313 or DSN 312-850-0313 7:30 a.m.- 4:30 p.m. DLA Land and Maritime Military members may contact Military Personnel at 614-692-8770/1406 or DSN 312-850-8770/1406.
Emergency while traveling
If you have an emergency while traveling, you can seek assistance from any branch of service or the American Red Cross by calling the following toll free number: 877-272-7337.
American Red Cross
The American Red Cross is available for emergency assistance anywhere you may be. Contact the nearest chapter; phone numbers are usually listed in the white pages of the phone directory or online at: American Red Cross. Most hospitals have an American Red Cross office or liaison. The American Red Cross can sometimes help with financial assistance and with contacting individuals that need to know where you are and what is happening. The Columbus American Red Cross, Ohio Buckeye Region number is 614-253-2740.
For military and family members, ensure that TRICARE agrees with your "emergency" assessment and get authorization for treatment whenever possible. For medical care en route, if you are active duty you should use Department of Defense facilities (any branch of service), if possible, or the Veterans Administration facility. If none of the above is available, use civilian facilities. Take the bill to your next base and process it at your gaining medical facility. Family members should try to use DOD medical facilities for emergency medical care en route. Civilian care will be cost-shared under TRICARE. Emergency care will not require a nonavailability statement, but nonemergency care may require one. Contact your TRICARE provider to inform them of your circumstances. If you are not covered by TRICARE, contact your current medical insurance for approvals and guidance. More information can be found at TRICARE Online.
Important emergency numbers and webpages