Emergency Assistance

Delayed arrivals

For Defense Logistics Agency Land and Maritime Employees: If there is an in-transit emergency - you must call your supervisor as soon as possible. If you need further assistance, contact the DLA Land and Maritime Human Resources Office at 614-692-0313 or DSN 312-850-0313 7:30 a.m. to 4:30 p.m. DLA Land and Maritime Military members may contact Military Personnel at 614-692-8770/1406 or DSN 312-850-8770/1406.

Emergency while traveling

If you have an emergency while traveling, you can seek assistance from any branch of service or the American Red Cross by calling the following toll free number: 877-272-7337.

American Red Cross

The American Red Cross is available for emergency assistance anywhere you may be. Contact the nearest chapter; phone numbers are usually listed in the white pages of the phone directory or online at: American Red Cross. Most hospitals have an American Red Cross office or liaison. The American Red Cross can sometimes help with financial assistance and with contacting individuals that need to know where you are and what is happening. The Columbus American Red Cross, Ohio Buckeye Region number is 614-253-2740.

Medical emergencies

For military and family members, ensure that TRICARE agrees with your "emergency" assessment and get authorization for treatment whenever possible. For medical care en route, if you are active duty you should use Department of Defense facilities (any branch of service), if possible, or the Veterans Administration facility. If none of the above is available, use civilian facilities. Take the bill to your next base and process it at your gaining medical facility. Family members should try to use DOD medical facilities for emergency medical care en route. Civilian care will be cost-shared under TRICARE. Emergency care will not require a nonavailability statement, but nonemergency care may require one. Contact your TRICARE provider to inform them of your circumstances. If you are not covered by TRICARE, contact your current medical insurance for approvals and guidance. More information can be found at TRICARE Online.

Important emergency numbers and webpages:

• American Red Cross Armed Forces Emergency Service Center: 877-272-7337
• Army Emergency Relief: 866-878-6378
• Coast Guard Mutual Assistance: 800-881-2462
• Navy-Marine Corps Relief Society: 800-654-8364
• Federal Employees Education and Assistance Fund: 202-554-0007
• Defense Supply Center Columbus Family Assistance Program manager: 614-692-7217
• DLA Land and Maritime Equal Opportunity Employee manager: 614-692-8256
• DLA Sexual Assault Prevention and Response hotline: 800-841-0937