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United States Army
T.J. Mills Blvd Corner of Battalion Avenue
Copeland Soldier Service Center, Building 18010
Fort Hood, TX 76544
A permanent change of station or move can be overwhelming, especially if you have a lot of stuff. Breaking down your to-dos into more manageable pieces often helps. Here, you’ll find out how to handle household goods, manage your pet and guidelines on the shipping process. Your installation may have details on the documents you’ll need when shipping household goods. If available, your installation provides specific instructions on shipping your vehicle. Check transportation for additional information on your vehicle.
For comprehensive information on military moves, check out the Moving Guide section at Move.mil. The Moving with the Military Overview provides information about household goods shipping and storage, automobiles, and pets. Information on moving allowances and special items can be found under Entitlements/Guidelines. There are also links for retiring and separating members, specific service branch information and more.
You may also want to check out the Tools and Resources section for other valuable information on privately owned vehicles, weight estimators and locators, household goods insurance and ideas for helping children cope with the moving process.
As soon as you receive your permanent change of station orders, it’s important to coordinate your move immediately by following the 7 Steps to Make Your Household Goods Move a Smart Move.
In addition to planning your move, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or donate serviceable items you no longer need. Gather important family records. Remember, in overseas areas, houses are generally much smaller than those in the United States and the electric current may be different.
If you are moving overseas, begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in long-term, Non-Temporary Storage, or NTS, storage – check with your sponsor or overseas housing office to assist in determining what items to ship.
You’ll also want to log onto the Defense Personal Property System, the online system you use to request and manage your household goods shipment(s). For how-to guides to assist with your application, go to Move.mil.
Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations frequently change. Contact your local Personal Property Office to request specific country instructions. Military OneSource can make your move easier with helpful tips, resources and hands-on information related to moving with pets and more. For additional information see Pet Information under the Moving Guide tab on Move.mil.
The Defense Personal Property System is the online system you can use to request and manage your household goods shipment(s). For how-to guides to assist with your application, go to Move.mil.
The Installation Transportation Office, Personal Property staff is available to assist with your inbound processing and facilitate your smooth transition into the Fort Hood Community. Members should contact their Move Coordinator as assigned by the TSP at origin Permanent Duty Station to schedule delivery of their personal property or cancel deliveries based on your communication with them. If the customer is unable to coordinate with the TSP the Transportation Office will assist in scheduling delivery dates.
If your property has arrived and you do not yet have an address, your property will be held in temporary storage for up to 90 days (less any storage used at origin). An additional 90 days may be approved, but must be requested in writing.
If you are expecting the arrival of household goods or unaccompanied baggage call the Inbound Section at 254-287-2200, option 1.
Shipping your Privately Owned Vehicle
The Vehicle Processing Center is located at 957 Heinz Way, Grand Prairie, TX, 75051 for movement of Privately Owned Vehicles worldwide. There contact information is: Commercial: 469-203-8629 or Toll Free: 855-389-9499;Fax: 972-639-3976 and Email: Dallas.VPC@ialpov.us Customers can obtain detailed information on the shipment and storage of their POV from the IAL website.
Traveling with Pets
All Fort Hood pets three months of age and older must be registered with the Veterinary Treatment Facility, 254-287-6719, within seven days of initial arrival and annually thereafter. Due to limited facilities, pick up a local phone book from the ACS Relocation office to assist you with all your pet needs.
NOTE: Most rental agencies and rental properties require a non-refundable Pet Deposit.
Dogs, cats, and most other warm-blooded animals transported in commerce are protected by the Animal Welfare Act. The US Department of Agriculture¹s Animal and Plant Health Inspection Service enforces this law. APHIS¹ shipping regulations help ensure that people who transport and handle animals covered under the AWA treat them humanely. Airlines and other shippers are affected by regulations established to protect the well being of animals in transit. You may contact the USDA at their toll free number, 800-545-USDA or on the USDA website.
Contact the Personal Property Office at, 254-287-2200; Inbound - option 1 (HHG, UB & PPM), Non-Temp Storage - option 2, and Outbound - option 3 (HHG, UB & PPM) and claims process call Quality Assurance at 254-287-6152.
Unaccompanied baggage consists of items you will need immediately upon arrival at destination; pending receipt of your household goods. It is packed and shipped separately from your household goods. Items most often included are seasonal clothing, essential linens, cooking utensils and dishes, baby cribs and infant-care articles, a small radio, portable television and items required for health and comfort. As of 1 March 2014, the Joint Travel Regulation redefines Professional Books, Papers, and Equipment and sets limit to a maximum weight of 2,000 pounds with no authority to waive the limitation. Each branch of the armed services has rules regarding when and how much unaccompanied baggage may be shipped. Once a counselor reviews your orders, your entitlements are determined.