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Army
Directorate of Emergency Services
108 Sheridan Avenue
Bldg 415
Fort Myer, VA 22211
703-588-2809
703-588-2800
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
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Call 911 or military law enforcement if you witness domestic abuse, or you or someone you know is in immediate danger.
Joint Base Myer-Henderson hsll 24/7 Domestic Violence Helpline: 703-919-1611
Family Advocacy Program Overview
The Family Advocacy Program is responsible for the prevention of and response to child abuse and neglect and domestic abuse/intimate partner violence in military families. It works with civilian social service agencies, military and civilian medical providers, law enforcement, legal personnel, chaplains, and child and youth programs to provide a coordinated community response. The goal of the program is to promote the prevention, early identification, reporting and treatment of child and intimate partner abuse.
Program services vary by installation, but generally include:
If a victim chooses to make an UNRESTRICTED report of domestic abuse, both command and law enforcement are notified. Victims have access to support and protection from command, such as a No Contact Order or a Military Protection Order. Victims have access to the full range of services, including medical care, counseling, victim advocacy and safety planning. With an unrestricted report, victims may also seek legal services through the military, and work with a victim advocate to apply for transitional compensation, if applicable.
Domestic abuse victims may choose to make a RESTRICTED report which provides access to the full range of FAP services, including counseling provided by credentialed FAP clinicians, and support from a victim advocate to develop a safety plan. With a restricted report, military law enforcement and command will not be notified. Only three groups of professionals have been granted the authority to keep information about domestic abuse confidential under the restricted reporting option:
While victims are also entitled to the protections of privileged communication with a chaplain, disclosing domestic abuse to the chaplain is not a report and will not connect victims to FAP services. In the event a victim seeking a restricted report is in imminent risk of harm, or someone else is at risk, an unrestricted report must be made so that law enforcement can respond.
For more information see the Military OneSource article Domestic Abuse: Military Reporting Options.
Our FAP office hours are 0800-1600 and we can be reached at 703-696-3512.
No matter how well you plan a move, emergencies can still happen. Before you leave, make sure you have important documents with you, such as your orders, phone numbers for your new unit, and your sponsor's phone number, if applicable.
Emergency assistance and referrals are available at:
Financial Emergencies
If you have a financial emergency, it is advisable to utilize the military's Army Emergency Relief program when possible. Financial assistance is usually provided in the form of a no-interest loan. Unfortunately, many local businesses offer "cash advance" services, but the fees and charges, when repaid, can be extremely expensive.
AER offers emergency financial assistance in the following categories:
Eligibility
Eligibility for AER includes the following:
Medical Emergencies
Joint Base Myer-Henderson Hall does not have an emergency room. Beneficiaries with a medical emergency should call 911 or go to the nearest civilian emergency room.