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Fort Myer (Joint Base Myer - Henderson Hall)

Topic

Base Essentials

Emergency Assistance

Main Contact Info

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  • Army

    Directorate of Emergency Services

    108 Sheridan Avenue

    Bldg 415

    Fort Myer, VA 22211

    COMM phone number for Fort Myer (Joint Base Myer - Henderson Hall) Directorate of Emergency Services

    703-696-2801

    COMM phone number for Fort Myer (Joint Base Myer - Henderson Hall) Directorate of Emergency Services

    703-588-2800

    24 hour operations
    MAPMap: http://maps.google.com/maps?q=+108+Sheridan+Avenue,+Bldg+415,+Fort+Myer+VA+22211

All Contacts

Contact information for key programs and services at this installation.

View all contacts.

Content Intro

Emergency Assistance Overview

If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face. 

Subtopics

Welcome to America's Post!  For emergencies, please call the 24 hour hotline number, 703-919-1611.

No matter how well you plan a move, emergencies can still happen.  Before you leave, make sure you have important documents with you, such as your orders, phone numbers for your new unit, and your sponsor's phone number, if applicable. 

Emergency assistance and referrals are available at:

  • Army Emergency Relief: Office (703-696-8435), Teams Direct Dial (520-687-1258 (Monday - Friday 8:00 a.m. - 4:30 p.m.)
  • Army Community Service (America's ACS!):  703-696-3510 (Monday - Friday 8:00 a.m. - 4:30 p.m.)
  • Military OneSource: 1-800-342-9647 (24/7)

American Red Cross

The American Red Cross is always available to assist in emergency situations.  For assistance, call toll-free: 1-877-272-7337 for emergency aid.

For the National Capital Region Red Cross Chapter, call 703-584-8400. 

Financial Emergencies

If you have a financial emergency, it is advisable to utilize the military's Army Emergency Relief program when possible.  Financial assistance is usually provided in the form of a no-interest loan.  Unfortunately, many local businesses offer "cash advance" services, but the fees and charges, when repaid, can be extremely expensive. 

AER offers emergency financial assistance in the following categories:

  • Food, rent or utilities
  • Emergency transportation and vehicle repair
  • Funeral expenses
  • Medical/dental expenses
  • Personal needs when pay is delayed or stolen

Eligibility

Eligibility for AER includes the following:

  • Active duty military
  • Members of the Army National Guard and the U.S. Army Reserve on continuous active duty for more than 30 days and their dependents, including soldiers on AD for training and serving under various sections of title 10, United States Code
  • Soldiers retired from active duty because of longevity or physical disability, or retired upon reaching age 60 and their dependents
  • Widows/widowers and orphans of soldiers who died while on active duty or after they retired

Medical Emergencies

Fort Myer does not have an emergency room. Beneficiaries with a medical emergency should call 911 or go to the nearest civilian emergency room.

Emergency Assistance Associated Links

American Red Cross
Provides assistance in times of emergency.
Army Emergency Relief
Provides emergency assistance to soldiers and families.
USO
Provides support to troops and families in times of emergency.
United States Army Recruiting Command Soldier and Family Assistance Programs
Public web site for all Army recruiting command needs.