Fort Myer (Joint Base Myer - Henderson Hall)  Military and Family Support Center

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit PCS & Military Moves.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The Army Community Service’s Relocation Assistance program is not a standalone program as it is in many larger installations. There are information and referral capabilities offered.

Thrift Shop

The Fort Myer thrift shop has a number of gently used items available for purchase. Items vary throughout the year and the selection is very diverse. The thrift shop is located at 142 Forrest Circle (between the post office and the stables). Hours of operation are Tuesday-Thursday, 10 a.m.- 2:30 p.m. The thrift shop is also open the first Saturday of every month, 10 a.m.-3 p.m. While there are a number of thrift shops in the local area, all proceeds from the Fort Myer thrift shop go back into the community. For more information, call 703-527-0664.

Loan Closet

Note: The Loan Closet is currently suspended because of Covid-19.

Service members and families wanting to borrow from the Loan Closet should bring a valid identification card and their permanent change of station orders. Those not on PCS status may borrow from the Loan Closet if there are sufficient items; however, priority is given to those who are PCSing. The Loan Closet is available from 9 a.m.-3:30 p.m. Items are available on a first-come, first-served basis. All items must be returned by the due date. Extensions may be granted by the program manager on a case-by-case basis. For more information, call the ACS at 703-696-3510.

Installation-Specific Information

Orders are the most important document for a move. Until you have them, you do not know what you will be authorized. Be sure to read your orders as soon as you receive them. If they are not correct, make sure any changes needed are made prior to your PCS here.

If the service member is going on temporary duty assignment in advance of PCS, it is important to designate someone as a power of attorney to take care of personal business in their absence.

Services Provided by Joint Base Myer-Henderson Hall’s Relocation Readiness Program:

Newcomers

In-processing is done daily for finance and military personnel.

Start Right, the newcomers’ briefing, is held every Thursday in Building 230 on Forrester Circle. This briefing is mandatory for all service members assigned to Fort Myer, but family members are encouraged to attend. The orientation provides an overview on services available on the installation and in the area.

Re-entry briefings are offered on an individual basis to service members returning from overseas who need assistance with preparing for the adjustments that must often be made when returning from an overseas tour.

Personalized individual counseling is available to those requesting it from our office.

Service members and families wanting to borrow from the Loan Closet should bring a valid I.D. card and PCS orders. Those not in PCS status may borrow from the Loan Closet if there are sufficient items; however, priority is given to those who are PCSing. The Loan Closet is available from 8 a.m.-3:30 p.m. Items are available on a first-come, first-served basis. All items must be returned by the due date, clean and serviceable. Extensions may be granted by the program manager on a case-by-case basis. For more information, call the ACS at 703-696-0156/3510.

All arriving personnel will receive a welcome packet at in-processing. If you need a packet prior to that time, email us at usarmy.jbmhh.asa.mbx.acs-relocation@mail.mil or contact your sponsor.