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United States Army
201 Custer Road
Fort Myer, VA 22211-1199
Relocation assistance can provide support if you’re preparing to move or PCS. The programs and services defined below are provided by the Military and Family Support Center. In addition to the assistance program, a variety of other services may be available. Check the additional information topic to see what unique installation services are available to you.
If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.
Programs and services may vary across the installations.
The ACS Relocation Assistance program offers a variety of workshops, orientations, training and seminars on various subjects and topics pertaining to relocation to include Smooth Move, Re-entry, and Citizenship and Immigration assistance. The Relocation Assistance Program also offers a Lending Closet which offers basic household items such as pots and pans, microwaves, coffee makers, toasters, irons, car seats and sleeping mats, free of charge to newly arrived or departing personnel who are temporarily without their own household items. For relocation assistance or information, please call 703-696-0156/3510.
The Fort Myer Thrift Shop has a number of gently used items available for purchase. Items vary throughout the year and the selection of items is very diverse. The Thrift Shop is located at 142 Forrest Circle (between the Post Office and the stables). Hours of operation are Tuesday, Wednesday and Thursday from 10:00 am until 2:30 pm. The Thrift Shop is also open the first Saturday of every month from 10:00 am until 3:00 pm. While there are a number of thrift shops in the local area, all proceeds from the Fort Myer Thrift Shop go back into the community. For more information, call 703-527-0664.
How to Borrow
Service members and Families wanting to borrow from the Loan Closet should bring a valid I.D. card and PCS orders. Those not in PCS status may borrow from the Loan Closet if there are sufficient items. However, priority is given to those who are PCSing. The Loan Closet is available from 9:00 am until 3:30 pm. Items are available on a first come, first served basis. All items must be returned by the due date. Extensions may be granted by the Program Manager on a case by case basis. For more information, call the ACS at 703-696-0156/3510.
Installation Specific Information
Moving to the National Capital Region can be overwhelming. The JBM-HH Relocation Readiness Program can provide assistance before and after your move. If you are unsure on what to do or need assistance with your move, please call us at 1-800-477-9571 or 703-696-3510/0153.
Orders are the most important document for a move. Until you have them, you do not know what you will be authorized. Be sure to read your orders as soon as you receive them. If they are not correct, make sure any changes needed are made prior to your PCS here.
If the service member is going TDY in advance of PCS, it is important to designate someone as a power of attorney to take care of personal business in their absence.
Services Provided by the JBM-HH Relocation Readiness Program
In-processing Briefing—In-processing is done daily for Finance and Military Personnel. However, START RIGHT, the Newcomers briefing, is held every Thursday in building 230 on Forrester Circle. This briefing is mandatory for all service members assigned to Fort Myer, but all Soldiers and Family members are encouraged to attend. The orientation provides an overview on services available on the installation and in the area.
Re-entry briefings are offered on an individual basis to service members returning from overseas who need assistance with preparing for the adjustments that must often be made when returning from an overseas tour.
Individual relocation counseling -- Personalized individual counseling is available to those requesting it from our office.
Service members and Families wanting to borrow from the Loan Closet should bring a valid I.D. card and PCS orders. Those not in PCS status may borrow from the Loan Closet if there are sufficient items. However, priority is given to those who are PCSing. The Loan Closet is available from 8:00 am until 3:30 pm. Items are available on a first come, first served basis. All items must be returned by the due date, clean and serviceable. Extensions may be granted by the Program Manager on a case by case basis. For more information, call the ACS at 703-696-0156/3510.
Welcome Packets-- All arriving personnel will receive a Welcome Packet at in-processing. If you need a packet prior to that time, please e-mail us at firstname.lastname@example.org or contact your sponsor.
Sponsorship -- ACS provides unit and individual sponsorship training quarterly and upon request. Incoming Soldiers requesting a sponsor should contact their gaining unit.
Multicultural family services:
Army Community Service offers programs and resources that are exclusively designed for foreign-born spouses of military service members, based on specific needs. Programs may include: