Henderson Hall (Joint Base Myer - Henderson Hall)  Military and Family Support Center

If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a list of resources.

• PCS planning – Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation Military and Family Support Center relocation assistance office as soon as possible for information and assistance.
• MilitaryINSTALLATIONS and Military OneSource – For managing and planning your move, you may want to take advantage of these Department of Defense-sponsored online resources and tools, including the 7 Steps to Make Your Household Goods Move a Smart Move.
• Loan Closet – Loan Closet offers basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment. This service varies by service and installation.
• Workshops and briefings – Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
• Pre-departure briefings – Briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. Briefings can be critical in setting you up for success during the transition to your next duty station.
• Settling-in services – Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
• Foreign-born spouse support – Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals. Services may vary by service and installation.
• Emergency assistance – From time to time, emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance and referrals.
• Authorized housing flexibility options – The 2018 National Defense Authorization Act authorized housing flexibility options for eligible service members in receipt of PCS orders within the United States. This includes possible extended stays in government housing and early moving opportunities. For additional information and eligibility considerations, contact your military personnel office. Please note that application of these policies may vary across services.
• Spouse Reimbursement – The 2018 National Defense Authorization Act allows each service branch to reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. This includes moves that cross U.S. state lines, as well as OCONUS to stateside moves. See this Military OneSource article on Transferring Your Professional License for more information and specific service branch policies.

A Welcome Aboard Orientation is held on the 1st and 3rd Friday of each month in building #29, room 104 or 105 from 0800-1100.

The Relocation Office number is 703-693-9197 DSN 312-223-9197.

We have a Set Aside Housing Program to assist Marines in finding affordable housing. There is no one-month security deposit, no application fee, and no credit check. In return, the military member agrees to have rent deducted directly from pay through an allotment. This program is designed to help defray the very high housing costs in the MD/DC/VA area.

Installation Specific Information

The Relocation Assistance Program (RAP) -- This program is designed to assist military and DoD personnel and their families who are relocating to a new duty station, being deployed, who are separating or retiring from service, or to make the transition from one community to another as trouble-free and smooth as possible.

Pre-departure services include a needs assessment screening for housing, child care, local employment assistance, cultural and community orientation, and assistance to those with special needs.

Sponsorship

The Relocation Program does not assign sponsors.

• To request a sponsor, call Consolidated Administration (ConAd) Office, 703-614-7171.
• Be sure to include your name, address, phone number, mos and actual job title. If you know what section you will work here, include as well.
• The check-out process is handled at the company level. Contact your company admin office to begin the process.
• You are encouraged to visit the Relocation Assistance Office at your current duty station before making your transfer. There you will receive moving advice and information concerning your next duty assignment.

Should you require additional information or a Welcome Aboard e-packet, contact the Henderson Hall Relocation Manager at 703-693-9197. We provide installation and community information as well as relocation tips specific to living in the DC metro area. Call or fax with at least the following information:

• Report date
• Will you be moving with family members?
• Please list name(s) and age of child(ren)
• Would your child(ren) like a sponsor?
• Do you have pets?
• Would you like to reside on base or off?
• What are your living area requirements (# bdrms, # bths, area)?
• If off base, do you expect to rent or buy? What's your max $$$?
• Have you asked for Henderson Hall internet info from the MFP at your current location?
• Do you have internet capability?
• Will your spouse be looking for employment?
• Do your family members have special medical/educational/emotional needs?
• Do you have any other concerns?
• What other information do you want included in your Welcome Aboard packet? Maps?

This information will ensure that your Welcome Aboard packet is personalized for you and your family situation.