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Department of the Air Force
Air Force Aid Society/Army Emergency Relief/Navy Marine Corps Relief Society
8105 Condor Street, Bldg 18
MacDill AFB, FL 33621
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
If you have an American Red Cross verified emergency, which requires you to take emergency leave and you do not have the financial means to do so, the Air Force Aid Society, Army Emergency Relief, and the Navy-Marine Corps Relief Society can provide emergency financial assistance to military personnel and their eligible family members for airfare, travel expenses in privately owned vehicles, etc., on a case-by-case basis.
The relief societies can also provide emergency financial assistance for other expenses based upon need.
Please, follow these instruction to apply for financial emergency assistance by branch of services.
The https://portal.afas.org/ea-eligibility/ https://www.armyemergencyrelief.org/loans/ and https://www.nmcrs.org/pages/financial-assistance-and-counseling societies are all official charities of the Department of Defense. All are private, non-profit organizations that promotes the military mission by providing worldwide emergency assistance, sponsoring education assistance programs and offering a variety of base community enhancement programs that improve quality of life for military members and their families. Each relief society assists with rent, food, shelter, vehicle repairs (including parts and labor) and emergency travel for death or serious illness of immediate family members.
Categories of financial assistance include:
The American Red Cross can also help in times of emergency. Quick communications with home about family emergencies is available 24 hours a day, seven days a week. This includes verification of death or serious illness of immediate family, birth announcements to parents deployed overseas, and health and welfare reports resulting from a loss of communication over an extended period of time. The American Red Cross is also available for emergency assistance: 877-272-7337.
Ensure you have the phone numbers for your Commander, Commander Support Staff, your sponsor, and lodging in your contacts on your cell phone. These numbers can be invaluable in case of an emergency while in transit.
Ensure you have paper or electronic versions of your important documents with you (orders, passports, Leave and Earnings Statement, bills, etc.).
The Military and Family Readiness Center can provide you with on-base and local area information. For questions, email the M&FRC at FSC.Frontdesk@us.af.mil.
The Salvation Army is another good source of information and assistance in an emergency. Contact the local telephone directory for contact information.
Planning for your Permanent Change of Station is critical. The more you know the easier it will be and the better prepared you are to deal with the unexpected. This is especially important while you and your family are traveling across country or around the world. Emergencies can happen even with the best of planning, and usually at the most inopportune time.