Naval Support Activity Naples Department Gaeta

Provide reliable and flexible force protection, administrative and logistical support to the Sixth Fleet Flagship USS Mount Whitney and their families, various smaller commands throughout the Lazio province, and visiting USS/USNS/NATO ships at a remote overseas location.

Gaeta has completed a major transformation in recent times. Some adjustments are still in the process and changes may occur. Please contact your Sponsor for the most up to date information.

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HOUSING & UTILITIES 

There are two general housing locations, Gaeta and Naples. In Gaeta, Government Housing does not exist. Residences are leased. If you are accompanied with dependents you have the option to occupy Military Family Housing located in Naples, Italy. The commute is an average of 1.5 hours one way. In the summer months the commute will take longer.

Overseas Housing Allowance Policy

Overseas Housing Allowance (OHA) is authorized for single E-5 and above or E-4 and above with dependents. Geographical Bachelors are eligible for OHA and BAH at the dependent’s locations at the Commanding Officer’s approval. Move In Housing Allowance (MIHA) is authorized for OHA eligible personnel to help defray the cost of moving into new quarters. For more information on OHA and MIHA Rates click here.

Overseas Cost of Living Allowances (COLA)

The Overseas Cost of Living Allowance (COLA) is a non-taxable allowance designed to offset the higher overseas prices of non-housing goods and services. Overseas COLA is not a fixed amount. COLA adjustments are either immediate or made incrementally, depending on whether the payment will increase or decrease, as well as whether the change is based on currency or data. More info can be found here.

LEASING A HOME IN THE GAETA AREA

Leasing a residence in the Gaeta area is accomplished through the Housing Office located on the pier in Building 752. The Housing Office has many listings of places for lease in various locations in the area.

There are apartments and town houses in the city, plus villas in more rural settings. The average Italian home is smaller than homes in the U.S. Typically a large sectional sofa will not fit in an Italian apartment living room. There are homes in surrounding towns such as Formia, Scauri and Minturno which can offer larger homes that will fit your U.S. furniture.

How much money is required for a lease?

First & Last Month’s rent—in cash. A refundable security deposit must also be paid prior to move-in date. Contact your bank to raise your debit card limit to get cash from the ATM at the base gym. It is common for members to take a couple of days and trips to get all of the required money. Remember that upfront costs will be paid in Euro.

Utilities

Utilities/Recurring Maintenance (URM) is included in OHA. It is used to help defray the cost of utilities. Electricity and city gas are billed every other month. For more information visit this site.

Residential Gas

There are two systems for residential gas service: LPG tanks (Bombola) and City Gas (Metano). Members who require bombola gas as per their lease agreement, may purchase Bombola Gas Coupons and schedule deliveries from the NEX. Members who require Metano will pay as per their lease agreement. The Housing office will assist you during the lease agreement process.

Electricity

Housing will help you arrange electric service through ENEL, the electric company. The electrical service system in Italy is 220-volt, 50 cycle vice the U.S. standard 110-volt, 60 cycle. You will need a transformer or converter to use your 110v appliances and electronics. Check the electrical information label prior to plugging in items. Housing will provide two transformers. You must buy the rest.

Hint: It is common to see household items like transformers, extension cords and converters for sale in online marketplaces and garage sales on NSA Naples.

Water / Garbage / Sewage

Most landlords keep these services in their names but will include the expense into your monthly rent. When negotiating your lease, ask the Housing office to explain more.

GOVERNMENT HOUSING IN NAPLES

If you are accompanied and desire to commute to work, Military Family Housing is available on the Support Site and in government leased gated communities in the Naples area. Electricity and Residential gas provided by the government. Telephone and Internet Service require payment. Please see the Naples Support Site Housing Map here.

General Eligibility for Naples Housing

In the Naples area, all U.S. military personnel, pay grades E1—O6 with accompanying family members, are eligible to apply for and live in Military Family Housing.

Assignment Policy for Naples Housing

All assignments to Military Family Housing are made based on family composition.

• Service members are eligible for one bedroom per child.

• E7-E9 personnel are eligible for a minimum of three bedrooms.

• O1-O5 personnel are eligible for a minimum of three bedrooms

• O6 personnel are eligible for a minimum of four bedrooms

Pet Policy for Naples

As per NSA Naples Instr. 10570.2F (Pet Policy), pets are allowed in Government Housing. Members living in pet designated Government Housing may have a maximum of 2 pets (e. dog, cat, bird, hamster/gerbil or guinea pig). Members may not board in Government Controlled Housing any pets over 70 lbs. The following pets are not allowed in Government Housing; any dog of a breed (including mixed breed) that has the potential to harm or proves hazardous to others or is potentially aggressive: Pit-bulls, American Stafford bull terrier, English Stafford bull terrier, Rottweiler, Doberman pinchers, or wolf hybrids.

For more information visit the Naples Housing Welcome Center website.

Telephone and Internet

The Housing Office will help you arrange for telephone service from Telecom, the Italian Telephone Company. It can take up to several weeks to get the service, depending on Italian holiday periods (August in particular) and whether or not lines are already installed in your house. A phone line is required to get internet service.

Internet service quality is dependent upon what area you live in. Most have ADSL (high speed) internet but some rural locations only have dial up. Internet billing is included with your telephone bill.

Partial Full Tour Furnishing

The Partial/Full Tour Furnishings (PFTF) Program allows personnel to borrow appliances for the entire length of the tour. Some examples of items available for loan include: Gas Stove, Microwave, Refrigerator, Washer, Dryer, and 220v to 110v step down transformers.

Loaner Furniture

The Housing office offers basic furniture for use while you wait on your own household goods to arrive. If you’re interested in taking advantage of the Loaner Furniture program, visit the Housing office to make the appropriate arrangements for delivery or pick-up.

Cell Phones

Some cell phone providers offer global coverage (T-Mobile, AT&T, Sprint, etc.) but these can often come at a high cost. Vodafone and TIM are two local cellphone service providers that offer plans from €25-50 a month per phone. These service providers are available at NSA Naples NEX and out in town.

TEMPORARY LODGING

Incoming personnel on accompanied orders who report with dependents are eligible to receive Temporary Lodging Allowance (TLA).

• Depending on the time of year, your out of pocket expenses can approach several thousand dollars.

• You MUST turn in receipts every ten days with Admin.

• TLA is a reimbursement to cover the cost of your lodging plus per diem.

• You are eligible for up to 30 days while you are actively searching for housing.

• The command can approve up to an additional 30 days (60 days total) in extraordinary circumstances.

To remain eligible for TLA, you must view at least 2 houses per 10-day period.

• Plan to procure a house within 30 days of arrival.

TLA Rates can be found here.

WARNING

Payments for TLA are paid in 10-day increments resulting in Sailors and family often paying out of pocket until reimbursed. You are encouraged to plan accordingly and reserve some additional money to pay for lodging until reimbursed.

NOTES

• DoD Perdiem website rates are in U.S. Dollars, Hotels will charge in Euros.

• Check the current exchange rate when booking TLA.

• If your lodging costs more than your allowance, you will not be reimbursed the difference. 

 

Gaeta/Rome Housing Office (Bldg. #752)

Points of Contact

Housing Director
+39-06-522-00-876

Phone numbers 
081-568-8307/8308 (commercial)
626-8307/8308 (DSN)

FAX
081-568-8334 (commercial)
626-8334 (DSN)

Hours of Operation 

Monday - Thursday
0800 - 1230 / 1330-1545

Friday
0800-1230 / 1330-1530

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CHILD CARE

NSAND Gaeta does NOT have a Child Development Center; however, Italian Child care is available on the economy.

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EDUCATION AND SCHOOLS

Schools

The Department of Defense Education Activity (DoDEA) schools serving NSA Naples and NSAND Gaeta are located on the Support Site at Gricignano.  Qualified dependents are authorized to enroll in one of four enrollment categories based on the request of the sponsor.

Naples Middle High School

https://www.dodea.edu/NaplesMHS/index.cfm

PSC 808, Box 15

FPO AE 09618-0015

DSN - 629-7500

From USA - 011-39-081-811-7500

From Italy - 081-811-7500

Fax - 011-39-081-811-4078

Naples Elementary School

https://www.dodea.edu/NaplesES/index.cfm

PSC 808, Box 39

FPO AE 09618-0039

DSN - 629-7600

From USA - 011-39-081-811-7600

From Italy - 081-811-7600

Fax - 011-39-081-811-4057

Families may choose the education option that is most effective and appropriate for their child.  Please note that NSAND Gaeta is serviced by Naples DoDEA and therefore funding for other educational options is not available.

School Liaison Officer

Navy School Liaison Officers (SLO) serve as the primary link between school district and school level personnel, commanders, and military parents.  SLs serve as the installation subject matter experts for outreach educational support of military children in grades PreK – 12.  SLs provide information, make referrals and educate families, encourage parent advocacy and coordinate services. SLs proactively address quality of life education concerns raised by service member families and leaders world-wide.

School Liaison Officer Contact Information:

NaplesSLO@eu.navy.mil

Fleet & Family Support Center, 1st Floor Navy Lodging, Support Site

Hours (M-F) 0730-1630

DSN - 629-6549

From USA - 011-39-081-811-6549

From Italy - 081-811-6549

School Liaison Officer website (http://www.navymwrnaples.com/child-youth/school-liaison-officer)

School Liaison Officer Virtual Area Orientation (https://www.cnic.navy.mil/regions/cnreurafcent/installations/nsa_naples/ffr/virtual_area_orientation.html) 

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MEDICAL INFORMATION AND RESOURCES

• The closest U.S. Medical facility is in Naples. The U.S. Naval Hospital (USNH) is located at the Naval Support Activity Gricignano on the Support Site. It is encouraged that persons coming to Gaeta bring a minimum of 3 months of maintenance medication and have a full complement of refills on those medications. Dental Care is provided at Naval Hospital Naples.

Gaeta is about 85 km distance from the closest U.S. Military Hospital, Naval Hospital (USNH), Naples located in Gricignano di Aversa Support Site and takes about 90 minutes driving with no traffic. The hospital has limited specialty services and is subject to refer patients on the network for consults and admissions for acute medical conditions. In cases of emergencies, patients should utilize the nearest Emergency Room (ER) in Gaeta and Formia versus attempting to get USNH ER.

USNH Naples utilizes TRICARE International SOS (ISOS) approved preferred provider network facilities to provide services not available at the hospital. Any network care will require a network referral from a referring provider and review for authorization from TRICARE ISOS.

For patients that have chronic medical conditions and/or concerns are encouraged to contact the medical facility for additional assistance prior coming to Gaeta, Italy. Any addition questions regarding suitability screening for active duty and family members can contact the USNH Naples Fleet Liaison via email at usn.naples.navhospnaplesit.list.fleet-liaison@mail.mil

It is recommended that patients with chronic health conditions that require specific pharmacology therapy assure to bring a minimum of 2 to 3 months amount maintenance medication to use until care is established at USNH Naples.

Active duty and family members will need to contact TRICARE Europe to enroll in TRICARE Remote using +44 20 8762 8384 or 1-877-678-1207. No primary care manager (PCM) assignments are made for TRICARE Remote beneficiaries seen at USNH, however, active duty and families need to contact TRICARE for assistance for non-emergency care such as network referral assistance if patient desire to locate an approved facility within the Gaeta/Formia area for care.

Useful numbers:

USNH Naples Appointment line                               

DSN: 314-629-6000    

Commercial +39-081-811-6000

USNH Naples Communication Center                      

DSN: 314-629-6155     

Commercial +39-081-811-6155

TRICARE Beneficiary Services Representative        

DSN: 314-629-6330     

Commercial +39-081-811-6330

Case Manager                                                              

DSN: 314-629-6713      

Commercial +39-081-811-6713

USNH Naples Patient Liaison                                                                             

Commercial +39-335-761-3005

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CHECK IN - ADMINISTRATION DEPARTMENT

• If you are attached to NSAND GAETA you will need to check-in with the NSAND Gaeta ADMIN office. If attached to the MTW you will check-in with the ADMIN office onboard the ship
• Dependents are required to check in with NSAND Gaeta Admin Office within eight days of arrival in order to submit a Sojourner Permit Application.

Admin Office

When you arrive in Gaeta this office will support you to obtain a SOJOURNER’S PERMIT since Italian law REQUIRES all dependents including children entering Italy, other than military personnel under orders, to obtain a Sojourner's Permit in addition to a passport within eight days after arriving in Italy. The Admin Service Desk will provide the necessary assistance to incoming personnel in obtaining their sojourner's permit.

-         Requirements: passport with Italian Visa plus Six passport pictures are required for each person. It is highly recommended that these photos be taken prior to leaving the United States.

This office will help to obtain the CODICE FISCALE which is the Italian equivalent to American Social Security Number and is required for all American military and DoD civilian personnel.

The Admin Office will also assist in setting up appointments in Gaeta with the Central Motor Vehicle Registration Office (CMVRO) employee for those need of VEHICLE & LICENSING INFORMATION support (ONCE A MONTH).

 

Admin Office  (Bldg. #751)
Point of Contact
Host Nation Administrator

Phone Numbers
081-568-8302 (commercial)
626-8302 (DSN)

Hours of Operation
Monday thru Friday
8:00am – 4:00pm
(Closed Saturdays and Sundays)

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SHOPPING

• Gaeta has a small Navy Exchange Minimart stocked to meet most bachelor sailor needs.

Nex-MiniMart

*Navy exchange retail customer services *

• Western Union
• Euro to Dollar exchange
• Dollar to Euro exchange
• Pay Rent
• Pay Vodafone
• Home gas coupon purchasing
• Schedule House Gas Delivery
• Laundry/Dry Cleaning
• Patches Sewn
• NEX gift cards
• Navy Exchange payments
• VISA, Master Card, American Express, Discover, NEX cards accepted 

Phone Number
+39 077-146-6252

Hours (MTW in port)

• Sunday           Closed​
• Monday          1030-1800​
• Tuesday         1000-1730​
• Wednesday    1300-1800 (restock)​
• Thursday        1000-1730​
• Friday             1030-1800​
• Saturday         0900-1400​

 

Hours (MTW out of port)

• Mon-Fri           1000-1730​

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OTHER SUPPORT

• The Support Site in Naples is approximately 50 miles from Gaeta's Fleet Landing where USS Mount Whitney is homeported. In the summer, the commute to the Support Site can be extremely challenging due to Naples traffic congestion and different driving habits. The commute can then surpass two hours each way.