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Army
Household Goods/Transportation/ Joint Personal Property Processing Office (PPPO)
2400 Jessup Road
Building 4023, Room 107
JBSA Fort Sam Houston, TX 78234
210-221-1605
210-671-2823
Contact information for key programs and services at this installation.
Policies and rules for shipping pets vary at each installation. It’s important to understand the regulations, prohibitions and laws at your new installation before moving with a pet. Below, you’ll find installation-specific details for registering, boarding and transporting your pet.
If you live near an installation, use the search engine on the Military OneSource website to identify information on area pet requirements.
DoD Approves Pet Expenses Reimbursement Due to PCS
The Department of Defense has approved a new policy to cover pet travel expenses, like pet transportation or quarantine fees, incurred by Service members during a Permanent Change of Station (PCS). As of January 1, 2024, military Service members going through a PCS within the continental United States can be reimbursed up to $550 for one household pet, either cat or dog, and up to $2,000 for moves to or from a location outside the continental United States to cover costs related to the transportation of a pet. Historically, Service members paid the majority of out-of-pocket expenses to transport pets when assigned to a new duty station. This policy reduces that financial burden while recognizing the important role a pet plays in a military family’s household. The new policy will be published in the Joint Travel Regulations (JTR) on January 1, 2024. For more information, see the memorandum on this JTR revision and answers to frequently asked questions.
Pet Considerations: When moving with pets, consider boarding needs and transportation requirements (airline carriers require a pet health certificate from your veterinarian) obtained through your veterinarian. Also, research your new area for information on vaccinations, licensing, leash laws, breed restrictions and pet registration. Laws will differ by state, county, and sometimes city.
Military PetsFOSTER Program: This program provides a national and global network of individual foster homes that will house, nurture, and care for dogs, cats, birds, horses and all other pets exclusively for military personnel.