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Air Force
Emergency Relief Services - M&FR
100 Walker Avenue
Bldg 1100
Chicopee, MA 01022
413-557-3024
866-690-2161
413-557-3025
312-589-3024
312-589-3025
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
For 24 hour emergency assistance please contact the American Red Cross in your local area by dialing 800-733-2767. To initiate an emergency communication to a Service Member that is deployed or serving overseas, please call the American Red Cross at 877-272-7337.
For immediate assistance regarding a Sexual Assault, call the 24/7 SAPR HELPLINE at 413-687-5343 or the Sexual Assault Response Coordinator at 413-557-7272.
If you need to speak to someone in the Military & Family Readiness Center please call us at 413- 557-3024 or DSN 589-3024 during duty hours or call the Command Post at 413-557-3517 after 1600 or on weekends.
The Westover Air Reserve Base Military & Family Readiness Center no longer acts as the local agent for the Air Force Aid Society and members can go to AFAS to submit a request: www.afas.org. The American Red Cross Western Massachusetts Chapter provides an after-hours coordinator for all Armed Forces Emergency Relief Agencies and can be reached at 413-737-4306 or you can go directly to the Air Force Aid webpage to begin a request: myafas.org
The American Red Cross: to initiate emergency communication to a Service Member deployed or serving overseas please call 877-272-7337.
The Central & Western Massachusetts Chapter of the American Red Cross services the Berkshire, Hampden, Hampshire, Franklin, Middlesex and Worcester county populations. With chapter offices in Springfield and Worcester, the chapter has strong roots in Central and Western Massachusetts communities and deep relationships with the people who live there. Additional information can be provided by calling 413-737-4306 for the Springfield office or 508-595-3700 for the Worcester office.