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United States Army
Information, Referral and Followup
Army Community Service
Command Support Center
271 Heritage Park Lane Bldg. 35200
Fort Gordon, GA 30905
As a gateway to the resources you need, the Military and Family Support Center provides information, support and services to help you balance the demands of military life. The Military and Family Support Center is one part of the overall Family Readiness System, which is the network of agencies, programs, services, partnerships and individuals that supports your personal and family life readiness, mobilization and deployment readiness, and mobility and economic readiness. It should be one of your first stops once you arrive at a new installation. The programs and services are a key resource for you and your family. They include:
Military and Family Support Centers are part of the network of agencies, programs, services and partnerships which supports the overall well-being of military families. Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. The Military and Family Support Center should be one of your first stops once you arrive at a new installation to connect with key programs, services and support systems. Programs and services may vary across services and installations.
Military and Family Support Centers may provide other programs, such as the Exceptional Family Member Program, Family Advocacy Program and the New Parent Support Program. These services vary by location. Find your specific center by visiting MilitaryINSTALLATIONS and searching by installation or postal code.
The Army has established partnerships with several large corporations that have agreed to provide employment to Army spouses. The mission of the ERP is to provide Family Members with information and assistance regarding employment and educational opportunities. ERP services include an on-line vacancy board of off-post job opportunities, individual counseling, resume workshops, employment-related workshops and activities, and referrals of vacancies through email.
The EFMP provides services to military Families who have Family members with physical, emotional, developmental, or intellectual challenges. Information and assistance are available regarding military and civilian resources in the community, respite care, education services, care providers’ programs, summer camp programs, advocacy services, support groups, Family activities and workshops. To enroll an Exceptional Family Member (EFM), contact the clinic at Eisenhower Army Medical Center, Room 110 at 706-787-9300/9310.
This program is dedicated to the prevention, prompt reporting, intervention and treatment of spouse and child abuse. Family Advocacy Program works with individuals and Families to enhance individual coping skills and strengthen Family relationships. Some of the services available through ACS FAP are:
The Information desk operates Monday-Friday, 0730-1600. A staff member performs receptionist duties, screens individuals requesting assistance, provides routine information on just about any topic and, when appropriate, makes referrals to ACS programs or other agencies within the community.
This program provides specialized training and support to the Soldiers and Family Members during war and peacetime. It also provides guidance, resources and training for Family Readiness Group members and Rear Detachment Officers. Services are targeted to address pre-deployment, deployments, re-deployments or reunions, as well as establishing and re-energizing Family readiness groups (FRGs). Army Reserve and National Guard units are given assistance and support when mobilizing and demobilizing.
Army Community Service Relocation Readiness is the one-stop for anyone moving to Fort Gordon, or leaving for the next duty station.
The Sexual Harassment/Assault Response and Prevention (SHARP) Program provides confidentially a broad spectrum of advocacy services to Soldiers and their families exhibiting a wide variety of issues related to being a victim or survivor of sexual harassment and assault assigned to the Fort Gordon community and the Fort Gillem Enclave. Ensures victims of sexual assault understand the process and receive all needed guidance and emotional support during administrative, medical, investigative, and legal procedures. Educational training of SHARP is available to victims, survivors, units and the community. 24-Hour Hotline: 706-791-6297.
Survivor Outreach Services (SOS) provides assistance and support to the Families and friends of our Fallen Soldiers by keeping them connected to the Army for as long as they desire. SOS provides short-term and long-term case management assisted by Support Coordinators and financial counselors. A support group for survivors that are no longer in the acute stages of grief meets once per month at different locations throughout the CSRA. Financial counseling is available by appointment.
Anyone interested in volunteering in support of programs or services on or off of the installation is encouraged to register with the Army Volunteer Corps Coordinator. Soldiers’ community service is documented for the Military Outstanding Volunteer Service Medal (MOVSM).