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United States Army
Army Emergency Relief
Building 1477 Eisenhower Avenue
Fort Knox, KY 40121-5205
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Services to Armed ForcesEmergency Communication, Financial Assistance, Military TracingEmergency Communication Services
AER may assist through financial assistance to meet unforeseen travel and related expenses when applicable due to extraordinary costs incurred as a result of your PCS.
1477 Eisenhower Avenue
Military DSN Tel:(312)464-5989
The threat of an emergency situation always exists so before traveling make sure you have all important papers with, you placed in a safe water tight container, not packed with your household goods. Include important numbers such as the Staff Duty Officer, and your Command Duty Office.
If you experience problems while traveling that require financial assistance, contact the nearest Army Emergency Relief or Air Force/Navy Relief Office or the local American Red Cross. Regardless of what branch of service you represent, any of those offices can assist you and then transfer your loan to the correct branch. They will help you with Emergency assistance - car repair, food, lodging, etc. Recommend you become a member of a travel club, especially if you will be driving a long distance. Towing a car can be very expensive.
Precautions while Driving
If you need directions, go by the ACS office where you are and they may be able to print directions and a map for you on their computer. Also, call information for the road emergency telephone numbers (usually State Police) in each of the states you will be traveling through and put them in the glove compartment of your car. Make sure someone in your family or a close friend know the route you are taking, where you will be staying overnight, and the license plate number, make and model of your vehicle. If there is an emergency and you need to be reached, the State Police might be able to find you.