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United States Army
Relocation Assistance Program, Army Community Service
411 Eisenhower Avenue
Fort Knox, KY 40121-5205
Relocation assistance can provide support if you’re preparing to move or PCS. The programs and services defined below are provided by the Military and Family Support Center. In addition to the assistance program, a variety of other services may be available. Check the additional information topic to see what unique installation services are available to you.
If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.
Programs and services may vary across the installations.
The Army Community Service Relocation Program conducts monthly mandatory Installation Newcomer Orientations for ranks of CPT and Sergeant First Class and below. This program is open to all newcomers, regardless of rank, and family members are encouraged to attend. We highly recommend this to TDY status Soldiers and family members too. There is also a monthly mandatory Financial Management Workshop for First Term Soldiers. For additional information or questions, contact the Relocation Program at 502-624-6291. For those needing household items (i.e., pots, pans, kitchen utensils, etc.), the Relocation Loan Closet is available at Army Community Service (ACS).
Installation Specific InformationWhen you arrive at Fort Knox you will in process at Bldg 2020, 159 Black Horse Regiment Road. You will be given an in processing packet that contains military in processing information, not to be confused with the Fort Knox Welcome Packet. This packet pertains to military in processing information only.
The Army Community Service (ACS) Transition Support Services (TSS) office is here to help you settle in as quickly and easily as possible. If you have not received a welcome packet in the mail from your sponsor please take the time to stop by Building 1477, 411 Eisenhower Avenue, and pick one up. ACS will have maps and other information that will be helpful to you. As a part of in processing you will visit the Housing Office located in Bldg 1383 Vine Grove-Chaffee Road. Regardless of whether you are signing for government quarters, billeting, or if you are renting or purchasing off post, you will most likely be awaiting household goods.
The ACS TSS Loan Closet can lend you the basic household items, baby items, sleeping mats, and kitchen utensils you need You may borrow items for 30 days at a time, until your household goods arrive. ACS TSS Program also conducts the Installation Newcomers Orientations. The Newcomers Orientations are mandatory for Officers 03 and below and Enlisted Soldiers E7 and below. Spouses are always welcome at the Installation Newcomers Orientation.
We encourage all newly arrived Soldiers and Family Members to attend. As a collaborative effort of Child, Youth, and School Services (CYSS), we offer Youth Sponsorship programs for children ages 6-12 and 7th - 12th graders who are making the transition to this community or PCSing to another community.
If you have any unanswered questions, please contact the ACS Transition Support Services office where our staff will sit down with you one-on-one for relocation consultation. Feel free to discuss any concerns you have with the Relocation Specialist. You may make an appointment by calling the ACS office or you may stop by ACS to see if someone is free to speak with you. Any questions we cannot answer will be researched for you. We can provide you with addresses and telephone numbers of agencies with which you will have relocation business. There is also local Chambers of Commerce that may be helpful.
The American Red Cross offers 24-hour communications to secure health and welfare reports and the verification needed for emergency leave or extension purposes. Let your family know that the quickest and easiest way to reach you during an emergency is through the Red Cross. They contact their local Red Cross with the information and that office will contact the Red Cross here. Be sure to give your family your unit assignment and address.
When you prepare to leave this area, ACS TSS office also has many services that will assist you in your outbound responsibilities as well as assisting you with relocation counseling, contacting the local chamber of commerce at your destination assignment and obtaining information for you. Many retiring soldiers decide to stay in this area because the cost of living is so low and resources are available.