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United States Army
Relocation Assistance Program, Army Community Service
411 Eisenhower Avenue
Fort Knox, KY 40121-5205
Relocation assistance can provide support if you’re preparing to move or PCS. The programs and services defined below are provided by the Military and Family Support Center. In addition to the assistance program, a variety of other services may be available. Check the additional information topic to see what unique installation services are available to you.
If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the Relocation Assistance Program provides services and resources to help make this transition as smooth as possible. Below is a list of resources.
The Army Community Service Relocation Program conducts monthly mandatory Installation Newcomer Orientation for ranks of captain and sergeant first class and below. This program is open to all newcomers regardless of rank, and family members are encouraged to attend. We highly recommend this program for tour of duty status soldiers and family members, too. There is also a monthly mandatory Financial Management workshop for first-term soldiers. For additional information or questions, contact the Relocation Program at 502-624-8391. For those needing household items, such as pots, pans and kitchen utensils, the Lending Closet is available at ACS.
Installation-Specific InformationWhen you arrive at Fort Knox you will in-process at Building 2020, located at 159 Black Horse Regiment Road. You will be given an in-processing packet that contains military in-processing information only. This packet is not to be confused with the Fort Knox Welcome Packet.
The ACS Office is here to help you settle in as quickly and easily as possible. If you have not received welcome information from your sponsor, please take the time to stop by Building 1477, 411 Eisenhower Avenue, and pick one up. ACS has maps and other information that will be helpful to you. As a part of in-processing, you will visit the Housing Office located in Building 1383, Vine Grove-Chaffee Road. Regardless of whether you are signing for government quarters or billeting, or if you are renting or purchasing off post, you will most likely be awaiting household goods.
The ACS Lending Closet can lend you basic kitchen items for 30 days at a time, until your household goods arrive. ACS also conducts the Installation Newcomer Orientation. The newcomer orientation is mandatory for soldiers in the ranks of CPT/SFC and below. Spouses are encouraged to attend Installation Newcomer Orientation.
If you have any unanswered questions, please contact the ACS Office where our staff will sit down with you one on one for relocation consultation. Feel free to discuss any concerns you have with an ACS specialist. You may make an appointment by calling the ACS Office or you may stop by ACS to see if someone is free to speak with you. Any questions we cannot answer will be researched for you. We can provide you with addresses and telephone numbers of agencies with which you will have relocation business.
The American Red Cross offers 24-hour communications to secure health and welfare reports and the verification needed for emergency leave or extension purposes. Let your family know that the quickest and easiest way to reach you during an emergency is through the Red Cross. Your family members can contact their local Red Cross with the information, and that office will contact the Red Cross here. Be sure to give your family your unit assignment and address.
When you prepare to leave this area, ACS has many services that will assist you in your outbound responsibilities and relocation counseling. ACS can also contact the local chamber of commerce at your destination assignment and obtain information for you.