Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The Information & Referral and Relocation provides assistance and support to all service members and their families moving to and from MCB Hawaii. These services include: On Demand New Arrivals Orientation video, Monthly Sponsorship Training Classes Unit & Group Sponsorship Classes available upon request and monthly PCS and Move Workshop. Spouses are welcome to attend all events.

The Lending Locker is a temporary loan of basic household good items at no cost. Items include cookware, dinnerware, utensils, fold-away cribs, highchairs, small appliances, fans, etc. This service is available to anyone in transition - inbound, outbound, or just married while waiting to receive a personal property shipment or relinquishment of quarters. Call 808-257-7786 for more details or visit online at Information, Referral, and Relocation 

Installation Specific Information

The Relocation Assistance Program (RAP) was mandated by the Military Family Relocation Act of 1989. This act led to Public Law 101-89 which directs the Secretary of Defense to provide a standardized DoD-wide program. In general, the RAP supports the mission of readiness by ensuring service members and their families are prepared for a mobile lifestyle.
As of 30 September 2014, the RAP was terminated DoD-wide. The four mandated services - New Arrivals Orientation (NAO), PCS and Moving Workshop, Sponsorship Training Classes (STC) and Military Installations continues to be provided on all military installations.

On Marine Corps Base Hawaii (MCBH), the NAO, STC, PCS and Moving Workshop, and the Lending Locker Services were realigned under the Information and Referral (I&R) (IRRS) supports the Marine Corps mission of "quality of life" in two main ways: established legislation requirements to minimize relocations and extend tours as much as possible; and aims to prepare members and their families for less stressful relocations.

Briefs, Classes, Workshops -- On demand New Arrivals video, Monthly PCS and Moving Workshop, and Monthly Sponsorship Training Classes.

Lending Locker -- This is a no cost service, temporary loan of basic household good items while either waiting to receive or packing out of personal property. This program is available to command-sponsored, accompanied and unaccompanied, active-duty and their family members assigned to MCBH. Appointment is required along with a copy of PCS orders stating duty station as MCBH and a valid military ID card.

New Arrivals Orientation Video -- This video is an overview of the various services and programs available on MCBH to recently transferred military personnel, single and with family. Spouses and family members are encouraged to watch important videos.

PCS & Moving Workshop -- Transferring personnel are encouraged to attend this half-day workshop conducted bimonthly. This class covers the planning of your move and topics such as the shipping of household goods, financial planning, the understanding of entitlements, and the termination of government quarters or civilian housing. Registration is needed and may be made by calling the I&R office at 808-257-7786.