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United States Navy
Navy Housing Referral Office (HRO)
1710 Cavin Drive
Great Lakes, IL 60088-3402
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
The 24-hr arrival point at Naval Station Great Lakes is the Quarterdeck of the command you are reporting to. The gaining Command will assist in assigning a sponsor. The Fleet and Family Support Center, Relocation Assistance Program can provide general information about the base and the surrounding area. If arriving during duty hours, report to your unit's Commander's Support Staff/ Quarterdeck.
If checking in during normal working hours (Monday-Friday, 7:30 am - 4:00 pm) report to the Administrative Department in Bldg. 1, Quarterdeck. If checking in at another time, please contact the Naval Station Great Lakes Command CDO at 847-340-0495.
Personnel reporting to Naval Station Great Lakes may contact the Command Sponsor Coordinator at 847-688-5555 Ext 228, or NSGL_sponsor@navy.mil, for sponsorship information including obtaining a Welcome Aboard Packet.
Depending on your assignment status (shore duty, sea duty, student, etc.) and pay grade, your options may include Navy UH or housing in the local community.
• Personnel within pay grades E1-E4 bona-fide bachelors can expect to reside in permanent party housing if stationed at NAVSTA Great Lakes. More senior personnel are expected to reside in the local community.
Bachelors in the pay grade E4 and above are authorized to draw BAH and live off base (with command approval). All rooms are equipped with WIFI capabilities.
Geographical Bachelor (GB): Berthed in double occupancy room with shared bathroom. Rooms have limited space and furnishings. Cable TV, DSL and telephone service is available but is the responsibility of each resident to set up a contract with the provider. A monthly utility fee is charged each GB resident. Space to house GBs is limited, please contact the Front Desk if intending on applying for GB status.
• UH are government-owned and managed housing. Eligibility is based on your pay grade and basic allowance for housing (BAH) entitlement.
Visitors to Naval Station Great Lakes may obtain reservation information by accessing the website or by calling 1-877-NavyBed (1-877-628-9233). Guests coming here on orders will need a copy of their orders and ID card upon check-in. Use of government travel cards is the preferred method of payment and major credit cards are accepted. Reservations should be made as far in advance as possible. A valid credit card is required to process all reservations. Navy Gateway Inn & Suites check-in time is 1500 and check out 1100. After 1800 reservations are canceled if no call is made to inform Front Desk personnel of a later arrival time.
The Navy Gateway Inn and Suites are located at Naval Station Great Lakes, Main side, in Building 62 by entering at the main gate onto Farragut Avenue. Turn left at the end of the stone bridge (Pettibone Creek) onto Rodgers Street; make a right on Bronson Avenue keep straight until you get to MacDonough Street. Turn left onto MacDonough Street. and Navy Gateway Inns & Suite will be on the right side in the middle of the block. Parking is located directly in front of the Navy Gateway Inn and Suites central check-in location. The Front Desk is open 24 hours a day seven days a week.
The MilitaryINSTALLATIONS website has a convenient section to help with planning your next permanent change of station move. You can visit and/or call the Relocation Assistance Program nearest you or call the Fleet and Family Service Center, Relocation Assistance Program at phone number 847-688-3603 ext. 201.
If you get married, have a newborn child or adopt a child before you complete your PCS move, you MUST inform your chain of command and follow the procedures exactly as you are given them. The military WILL NOT Pay for travel and housing of your family members, if you do not follow proper procedures. Your service record MUST have all family members recorded prior to executing your PCS orders.