Naval Station Great Lakes  Base Essentials

You can contact the Information and Referral Desk at the Fleet and Family Support Center, 525 Farragut Ave., Building 26, Suite 300, during the hours of 7:30 a.m. to 4 p.m. using the phone number 847-688-3603, ext. 100. The command duty number for Naval Station Great Lakes is 847-340-0495.

If you should have an emergency en route to Naval Station Great Lakes, contact the nearest American Red Cross Office or American Red Cross of Greater Chicago; 24 hour hotline is 800-784-3272.

American Red Cross has the ability to contact your next command and to financially assist you and your family through the Navy-Marine Corps Relief Society.

The Navy-Marine Corps Relief Society can provide interest-free loans or grants to help with emergency needs such as:

• Emergency transportation
• Funeral expenses
• Medical/dental bills (patient's share)
• Food, rent and utilities
• Disaster relief assistance
• Child care expenses
• Essential vehicle repairs
• Unforeseen family emergencies 

How to apply

Service members or eligible family members who have an emergency need should contact the nearest NMCRS location and make an appointment to be seen by an NMCRS caseworker. Bring your ID card and latest Leave and Earnings Statement, if available, with you. If that office is closed and the emergency is of such a nature that it cannot wait until the next business day (e.g. death in the immediate family), the answering machine will provide instructions for obtaining after-hours assistance.

When there is no NMCRS office in the area, an available Army Emergency Relief, Air Force Aid Society or American Red Cross Chapter Office can process your request on behalf of the Navy-Marine Corps Relief Society.

If you need emergency assistance after hours, please call:

• ARC Armed Forces Emergency Service Center 877-272-7337