Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

After moving into quarters and while waiting for the arrival of your household goods, you may utilize temporary loaner furniture from the Furniture Management Office. Please contact the National Support Element Central at 011-49-174-934-5186 or the U.S. NSE at 314-478-7391 or +011-36-30-993-6886. Hours of operation are Monday - Friday, 9 a.m. - noon and 1 p.m. – 4 p.m. You may keep the following items for your length of tour: washer, dryer, refrigerator, stove (one city gas or bombola), kitchen cabinet, wardrobe, carbon monoxide/smoke detector, transformer, fire extinguisher, microwave, satellite dish and decoder. The following items may be used until your household goods arrive (maximum period of 90 days): dining room table, dining room chairs, couch, easy chair, coffee table, end table, double bed, single bed, crib, high-chair, chest of drawers, nightstand, floor lamp and table lamp. There is also a Loan Locker at the Multi-National Family Center.

Relocation assistance services are available by reaching out to the M&FRC representative at william.lannon.2@us.af.mil or at European Commercial Number 00 49 152 5475 1344