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United States Army
Army Community Service - Army Emergency Relief
7117 Baltzell Ave
Fort Benning, GA 31905
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
The Red Cross provides a variety of casework. This includes, but is not limited to communication, verification of family emergencies, counseling on family and personal problems, and financial assistance for certain emergencies. A staff member is on call 24 hours a day, seven days a week. For more information contact Fort Benning Red Cross at:
7200 Anderson St. Bldg 482
8:00a.m.to 4:30p.m. Monday through Friday
1-877-272-7337 after hour emergency
Army Emergency Relief Program (AER) is a private nonprofit organization incorporated in 1942 by the Secretary of War and the Army Chief of Staff. AER's sole mission is to help soldiers and their dependents during time of distress. AER provides no-interest loans and grants to assist with emergency situations. AER also provides emergency food vouchers when AER assistance for food cannot be provided. Most AER assistance is provided as a no-interest loan. Traditional assistance is provided to active and retired Soldiers, dependent family members, widows and widowers. Under the Commanders Referral Program, the company commander or first sergeant may be the approving authority for assistance of up to $2, 000 for active duty Soldiers (loan only; other requirements may apply). If you are not near Army installation, you can go to any service's relief society or to the local chapter of the American Red Cross. For more information contact the Fort Benning Army Emergency Relief Officer at:
7117 Baltzell Ave. Building 7
8:00 a.m. to 4:30 p.m. Monday through Friday
1-877-272-7337 After hour emergency (American Red Cross)
When hard times hit, The Salvation Army is here to help meet all of your basic needs. Whether you need a bag of groceries to get through the week, a hot meal, or assistance paying an outstanding bill, every county in Georgia has a Salvation Army Worship and Community Center, Service Center or Service Unit Representative ready to help. For more information contact the local Salvation Army at:
5201 Warm Springs Road
Columbus, GA 31909
If you experience problems while traveling that require financial assistance. Contact the nearest Army Emergency Relief or Air Force/Navy Relief Office or the local American Red Cross. Regardless of what branch of service you represent, any of those offices can assist you and then transfer your loan to the correct branch.
Fort Benning Army Emergency Relief: 706-626-0290/706-545-4043
American Red Cross: 1-800-272-7337
Soldiers and their families relocating to this installation in emergency situations should contact the Staff Duty Officer. The soldier on duty will determine the nature of your emergency and refer you to the appropriate service agency.
Staff Duty: 706-545-2218 or DSN 312-835-2218
Post Information Operator- 706-545-2011 (Fort Benning, GA)Post Locator- 706-545-5217