Legal Assistance

Legal Assistance Division (LAD) provides advice and assistance to eligible clients on personal legal matters. Eligible clients include soldiers, retirees, and their family members (military ID card holders).

Provides Assistance in the following areas:

• Family Law (separation/divorce)
• Wills and estate planning
• Real property
• Consumer protection
• Landlord-tenant matters
• Economic matters
• Military and civilian administrative matters
• Taxes, torts and limited civilian criminal matters

Car Registration Services

Notarizations are performed and power of attorney and ad valorem forms are prepared on a walk-in basis. Ad valorem forms allow Soldiers and Family Members to register their cars in Georgia and Alabama without having to pay the Georgia personal property tax. Registrants must provide a LES no older than 90 days showing a state of residence other than Georgia, the VIN# number of the vehicle, and Military ID card.

Claims Services

Claims Division provides assistance to soldiers and their families in filing claims for damages to household goods in association with a military move and to any individual who believes they have suffered damage or injury as a result of their government service or government negligence. Service is provided to customers on a walk-in basis.

How to File a Household Goods Claim

For household claims, the “Notice of Loss/damage form is provided by the Transportation Service Provider (TSP) at the time of delivery. If you have issued with the site – DO NOT WAIT! Mail/e-mail/fax your notice to the TSP using the contact information on the lower right corner of the form. Keep proof of the date and time notice was sent.

Your claim must be submitted within 9 months of delivery for full replacement value. If you are disputing any or all of the TSP’s full/partial/repair/denial offer you must transfer the claim to US Army Center for Personnel Claims (CPCS). The www.Move.mil website does not transfer the electronic file. You must go to www.jagcnet.army.mil/Pclaims to complete the filing process to transfer your claim to the CPCS.