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United States Army
Legal Assistance Office/JAG
6930 Morrison Avenue
Fort Benning, GA 31905
Legal assistance is available to you and your family. Below, you’ll find information about claims and installation specific programs and services. If you have questions, reach out to the legal assistance program at your installation.
Legal Assistance Division (LAD) provides advice and assistance to eligible clients on personal legal matters. Eligible clients include soldiers, retirees, and their family members (military ID card holders).
Provides Assistance in the following areas:
Car Registration Services
Notarizations are performed and power of attorney and ad valorem forms are prepared on a walk-in basis. Ad valorem forms allow Soldiers and Family Members to register their cars in Georgia and Alabama without having to pay the Georgia personal property tax. Registrants must provide a LES no older than 90 days showing a state of residence other than Georgia, the VIN# number of the vehicle, and Military ID card.
Free advice and assistance in preparing federal and state taxes, as well as electronic filing of qualified returns, are offered through the LAD at the Installation Tax Center. The Tax Center operates from mid-January through mid-April. Clients are seen on a walk-in basis only(no appointments).
Claims Division provides assistance to soldiers and their families in filing claims for damages to household goods in association with a military move and to any individual who believes they have suffered damage or injury as a result of their government service or government negligence. Service is provided to customers on a walk-in basis.
How to File a Household Goods Claim
For household claims, the “Notice of Loss/damage form is provided by the Transportation Service Provider 9TSP) at the time of delivery. Submit within 75 days of delivery at www.move.mil (use the filing guide). If you have issued with the site – DO NOT WAIT! Mail/e-mail/fax your notice to the TSP using the contact information on the lower right corner of the form. Keep proof of the date and time notice was sent.
Your claim must be submitted within 9 months of delivery for full replacement value. If you are disputing any or all of the TSP’s full/partial/repair/denial offer you must transfer the claim to US Army Center for Personnel Claims (CPCS). The www.Move.mil website does not transfer the electronic file. You must go to www.jagcnet.army.mil/Pclaims to complete the filing process to transfer your claim to the CPCS.