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United States Army
Army Emergency Relief (AER)
1520 Freedman Drive
Fort Detrick, MD 21702
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
The American Red Cross is always available for emergency assistance and notification. Contact the Frederick office at (800)448-3543.
Army Emergency Relief (AER) can provide financial assistance to eligible Soldiers and their family members to meet unforeseen required travel and related expenses such as transportation, lodging or food, when applicable due to extraordinary costs involved with the PCS. AER can help with emergency financial needs for food, rent, utilities, emergency transportation, vehicle repair, funeral expenses, medical/dental expenses, and basic living expenses when pay is delayed or stolen. Assistance is given in the form of an interest-free loan, grant, or part loan and part grant. To receive AER assistance, contact AER at 301-619-3455/2197 for an appointment. Additionally, AER provides undergraduate level education scholarships, based primarily on financial need, to spouses and dependent children of active duty, retired, or deceased soldiers.
No matter how well you have planned your move, emergencies will and do happen. Before you leave make sure you have all your important papers with you - not packed with your household goods. Make sure you have important numbers such as SDO, your command duty office, and your sponsors. Check with the Accounting and Finance Office before you move regarding eligibility for a cash advance or travel pay. Your sponsor can be invaluable in case of an emergency while in transit.