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United States Army
1520 Freedman Drive
Fort Detrick, MD 21702
Health care and other services for families with special needs are available and accessible to military families across all installations. It’s important to know that programs and service may vary from installation to installation. Make sure you make contact with your health care provider(s) before your move. Also make sure you know how to reach them during and after your move in case of emergencies.
If you anticipate a move to another TRICARE region, learn the steps you should take to make sure your transition is as smooth as possible by visiting Moving. On arrival at the new duty location, you or your sponsor can contact the Beneficiary Counseling and Assistance Coordinator, or BCAC, at the military treatment facility if you have questions or need assistance to obtain authorizations for TRICARE Extended Care Health Option services, if applicable.
All TRICARE regional offices and most military treatment facilities are staffed with beneficiary counseling and assistance coordinators, or BCAC, who can provide help with understanding your health care benefit and guidance on getting the services needed. If you or your family member has more severe needs, contact your TRICARE case manager.
Medicaid provides health coverage for individuals and families with low incomes or have a disability. The department of social services or the department of medical assistance may administer the Medicaid program in your state. Supplemental Security Income, or SSI, is a cash assistance program intended to meet basic needs for disabled adults and children who have limited resources. Families must reapply after moving to a new state.
Many states offer services for children with special health care needs funded by the Maternal and Child Health Services Block Grant, or Title V. State departments of health websites and local health departments can provide information on state health benefits. The Maternal and Child Health Bureau website has more information, including state points of contact.
The Extended Care Health Option provides financial assistance to beneficiaries of active-duty service members who qualify based on specific mental or physical disabilities. The Extended Care Health Option offers an integrated set of services and supplies beyond the basic TRICARE program. Regional contractors in each of the TRICARE regions and overseas administer the program.
The clinics and services available at military treatment facilities vary by location. Before you move, identify the military treatment facility that will serve you, visit its website to learn about the services available and get contact information.
Case management involves a team of health care professionals who help you and your family find solutions to complex health problems. It is important to inform your case manager if you are moving as he or she will connect you with the case manager at your new location.
Contact your installation’s household goods/transportation office for information on special procedures for the transportation of medical equipment.
TRICARE debt collection assistance officers, or DCAO, are assigned to regional offices and military treatment facilities worldwide and can help beneficiaries understand and get assistance with debt collection issues related to TRICARE.
Exceptional Family Member Program (EFMP)
The Exceptional Family Member Program (EFMP) assists family members who have various disabilities and ensures they receive the necessary services to meet their basic needs. The program is mandatory for those family members of active duty military that meet the criteria for enrollment.
An exceptional family member is any family member of an active duty or retired Soldier, regardless of age, who has a disability or chronic illness which limits daily functioning or requires special ongoing counseling, training, education, therapy, or treatment, including the need for prescription medications. Reminder that an EFM includes a spouse or an elderly parent when you are the physical custodian. Some examples of special needs include, but are not limited to: epilepsy, asthma, autism, ADHD, bipolar disease, cerebral palsy, diabetes, anxiety, depression, migranes and spina bifida.
You may call 301-619-3385 for more information.
The program offers a manual wheelchair from the Army Community Services (ACS) lending closet that can be borrowed for up to 30 days. The EFMP Manager can attend Individual Education Plan or 504 meetings for enrolled clients, to assist with advocacy. The program offers recreational activities, educational activities and respite care.