Fort Leonard Wood  Military and Family Support Center

If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.

• PCS planning — Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation relocation assistance office as soon as possible for information and assistance.
• MilitaryINSTALLATIONS and Military OneSource — For managing and planning your move, you may want to take advantage of these Department of Defense-sponsored online resources and tools.
• Loan Closet — Loan Closet offers basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment. This service varies by service and installation.
• Workshops and briefings — Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
• Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. These briefings can be critical in setting you up for success during the transition to your next duty station.
• Settling-in services — Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
• Foreign-born spouse support — Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
• Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.
• Authorized housing flexibility options – The National Defense Authorization Act for Fiscal Year 2018: Section 604 authorized housing flexibility options for eligible service members in receipt of PCS orders within the United States, including possible extended stays in government housing and early moving opportunities. For additional information and eligibility considerations, contact your military personnel office. Please note that application of these policies may vary across services.

Programs and services may vary across the installations.

Army Community Service Relocation Readiness Program offers a variety of relocation assistance services and resources to eliminate the stress associated with relocating. Soldiers processing into Fort Leonard Wood attend a Community Orientation brief as part of their in processing through Directorate of Human Resource (DHR). The orientation is for newcomers arriving to the installation. It is held every Thursday at Bldg 470 room 2224/2225 Dillard Hall Replacement Avenue, starting at 7:45 am. Also available is the Lending Closet. It has basic household items available for Soldiers with families arriving or leaving the installation while their household goods are in transit. Please bring a copy of assignment orders and an ID Card. Our Hearts Apart Program provides resources to assist Soldiers and their Families during a geographical separation or during deployments. For more information call the Relocation Assistance Program at 573-596-4923 or DSN 312-581-4923.

Installation Specific Information

Upon arrival of Army personnel to Fort Leonard Wood, your first stop will most likely be the Soldier Service Center (building 470). The Soldier Service Center (Dillard Hall) is designed as a one stop in/out processing center. Listed below, you will find room numbers for the offices you may need to visit at the Soldier Service Center.

Army Community Service is located at the Mel Carnahan Army Community Service Center, Bldg 486; 573-596-0212.

A Community (Newcomer's) Orientation is held every Thursday at bldg 470 Dillard Hall from 7:45 a.m. - 12:00 p.m. Designed for newly arrived Soldiers, Sailors, Airmen, Marines, their Spouses and new civilian personnel. All Military (Colonel and below) who have recently arrived are required to attend).

The Child Development Center (CDC) can be utilized during the orientation. Reservations must be made in advance and paid upon pick up. Some registration paperwork must be filled out in the office, building 470, room 1126, prior to the orientation. A current immunization record must be presented at the time of registration. If your child has special needs, it is important that the we are informed in advanced to ensure that the CDC, or SAS, is able to provide adequate care for your child. Parents are required to complete a child/family orientation at the CDC or SAS prior to utilizing hourly childcare.

Call ACS for details regarding the weekly bus tour.

The Fort Leonard Wood Relocation Readiness Office offers the following services: