Health Care

The flagship of military medicine, Walter Reed National Military Medical Center, is the world's largest joint military medical center.  WRNMMC is "an American College of Surgeons Verified Level II Trauma Center, as well as home to the John P. Murtha Cancer Center of Excellence and the largest Military Advanced Training Center in the DoD."  Naval Support Activity Bethesda is in the TRICARE North region.

For general WRNMMC information, call 301-295-4000.  To reach Command Duty Office, dial    301-295-4611, press 4.

To reach WRNMMC website, click the link - https://walterreed.tricare.mil/

Critical Installation Messages:

DSN Dialing Instructions

The DSN is the provider of long-distance communications service for the Department of Defense. Every installation has a special DSN number, and the numbers vary by worldwide location. In order to place a call using DSN, the caller must be using a military phone on an installation. Cell phones cannot dial DSN numbers. When dialing a DSN number from a U.S. installation to another U.S. installation, it is unnecessary to dial the DSN 312 area code. When dialing a DSN number to/from overseas locations, the DSN area code must be included.

For Driving Directions

https://walterreed.tricare.mil/Getting-Care/Planning-Your-Visit/Driving-Directions

Base Parking

Parking is limited on Naval Support Activity Bethesda. There are two patient parking garages located adjacent to the medical center. 

• Emergency Room parking - for emergency patients only
• Handicapped parking - over 100 handicapped spaces available
  • Your handicapped parking permit must be prominently displayed.
  • Obtain a temporary 60 to 90-day handicapped parking pass (valid only at WRNMMC) from the Pass and ID Office, building 2, 1st floor, room 1441, hours - Monday - Friday 8 a.m. to 3:30 p.m., phone - 301-295-4607
  • If you have a valid, permanent or temporary Department of Motor Vehicles pass, you do not need to obtain a WRNMMC handicapped parking pass.

Visitor Parking Rules

Most parking spaces are first come, first serve except for spaces specifically designated. Main visitor parking is in Visitors' Garage, V- lot, building 55.

1. Please, no parking:

• On grass
• Within 15 feet of any building entrance, exit or loading dock
• By fire hydrants, in fire lanes, emergency access ways or other lanes where posted

2. Pavement/curb markings:

• Yellow -no parking
• White – 15-minute parking
• Red - fire lane, no stopping or standing at any time

3. Heliport - no parking at all times

4. Parking violators will receive a U.S. District Court Violation Notice (DD Form 1805), which must be returned to the federal magistrate in Washington, D.C.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Walter Reed National Military Medical Center provides a full range of medical care. 

TRICARE

For a complete list of TRICARE health plans, visit https://www.tricare.mil/plans 

For eligibility visit https://www.tricare.mil/eligibility  

To make sure Defense Enrollment Eligibility Reporting System (DEERS) record is up-to-date and to use TRICARE, visit https://milconnect.dmdc.osd.mil/milconnect/ or call 800-538-9552.

APPOINTMENTS

To reach the Appointment Call Center for the National Capital Region, call 855-227-6331. For emergencies, dial 9-1-1.

NURSE ADVICE LINE

To reach the 24/7 Nurse Advice Line, call 800-874-2273. For emergencies dial 9-1-1.

OUTPATIENT PHARMACY 

Call 301-295-2123.  To speak with a pharmacy staff member, select option 3.

ADMISSIONS AND DISPOSITIONS 

To reach a patient at WRNMMC call 301-295-2126.

PATIENT RELATIONS

For patient advocacy and issues concerning patient care, call 301-295-0156.

PARKING

Patient parking is located in the America building 63 and Arrowhead building 55 garages.