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Defense Logistics Agency
6090 Strathmore Road
Richmond, VA 23237
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
The American Red Cross is always available to assist in emergency situations. The nearest chapter to Defense Supply Center Richmond is located at 420 E. Cary St. Richmond VA 23219 call 804-780-2250.
Army Emergency Relief provides financial assistance to eligible soldiers and their dependents. AER can help with emergency financial needs for food, rent, utilities, emergency transportation and vehicle repair, funeral expenses, medical or dental expenses, and personal needs when pay is delayed or stolen. Assistance is given in the form of interest-free loans, grants or part loans/grants. To receive Army Emergency Relief assistance, first see your unit commander, then contact the AER office for an appointment.
The closest AER office to Defense Supply Center Richmond is located at Fort Lee, 1401 B Ave., Building 3400, Room 102, Fort Lee, VA 23801.
Call 911 for all medical and police emergencies.
Before you leave Defense Supply Center Richmond be sure you have all your important papers with you, and NOT in your household goods.
Make sure you have important phone numbers with you, including emergency or after-hours contact information for your new duty station and your sponsor's phone number.
No matter how well you have planned your move, emergencies can still happen. If you are off the installation and have an emergency, dial 911.
You will be routed to Chesterfield County and must inform Chesterfield County you are calling from DSCR - Defense Supply Center Richmond.
Additional Emergency Numbers that will route you to the ECC:
For non-emergency issues at Defense Supply Center Richmond, dial 804-279-4888. For community resources, dial 211.