Base Essentials

Emergency Assistance

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Air Force
Air Force Aid Society
100 Lilienthalallee
Geilenkirchen NATO Air Base
Bldg. 78
Neuteveren Germany 52511
COMM phone number for Geilenkirchen NATO Air Base Air Force Aid Society
011-49-2451-9151-2372
DSN phone number for Geilenkirchen NATO Air Base Air Force Aid Society
314-458-4015
EMAILEmail: https://apps.militaryonesource.mil/MOS/f?p=AMS:5:0::::P5_APP_NAME,P5_MSG_TYPE,P5_EID:MilitaryINSTALLATIONS,Installation Address,125553
WEBSITEWebsite: www.afas.org/
Mon - Thur 8:00 a.m. - 4:00 p.m. Fri 8:00 a.m. - 2:00 p.m. Closed for training between 12:00 p.m. to 5:00 p.m. on the third Wednesday of the month. Sat, Sun & NATO Holidays - Closed
MAPMap: http://maps.google.com/maps?q=+100+Lilienthalallee+Neuteveren+Germany+52511

Contact information for key programs and services at this installation.

Emergency Assistance Overview

If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.

Emergency Assistance

Air Force Aid Society can offer financial assistance when a qualifying individual cannot pay for specific basic needs essential to continued personal effectiveness as an Air Force member. Contact the Air Force Society for assistance at www.afas.org. One of the many ways the Air Force Aid Society can help with emergencies is for food, rent, utilities and vehicle repairs.

The American Red Cross is available to assist with emergencies and receipt of worldwide emergency notification messages. The American Red Cross phone number is 011-49-6565-61-9440.

Emergencies En Route

At the Brussels and Düsseldorf airports, there is a money exchange office, but because some of the incoming flights arrive before the office opens, you may want to have $20 in Euros in case you need to make a telephone call, obtain food, etc.

Be sure to keep at least two phone numbers on you in case of an emergency. Make sure the individual can be reached before and after normal duty hours at the number.

In case of an emergency while in transit to Geilenkirchen, contact your sponsor. If your sponsor cannot be reached, contact the unit.

Important Documents

Before you leave, make sure you have all important papers with you, not packed with your household goods. Make sure you have important numbers such as your unit and your sponsor. Your sponsor should be available in case of an emergency while in transit.