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Department of the Air Force
Air Force Aid Society
Geilenkirchen NATO Air Base
Neuteveren Germany 52511
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Air Force Aid Society can offer financial assistance when a qualifying individual cannot otherwise pay for specific basic needs essential to continued personal effectiveness as an Air Force member. Contact the Air Force Aid officer at 314-458-4015 or 0049-2451-9151-2372 for assistance. Air Force Aid can help with emergencies for food, rent, utilities and vehicle repairs.
The American Red Cross is available to assist with emergencies and receipt of worldwide emergency notification messages. The American Red Cross phone number is 011-49-6565-61-9440.
At the Brussels and Düsseldorf airports, there is a money exchange office, but because some of the incoming flights arrive before the office opens, you may want to have $20 in Euros in case you need to make a telephone call, obtain food, etc.
Be sure to keep at least two phone numbers on you in case of an emergency. Make sure the individual can be reached before and after normal duty hours at the number.
In case of an emergency while in transit to Geilenkirchen, contact your sponsor. If your sponsor cannot be reached, contact the unit.
Before you leave, make sure you have all important papers with you, not packed with your household goods. Make sure you have important numbers such as your unit and your sponsor. Your sponsor should be available in case of an emergency while in transit.