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United States Air Force
Airman and Family Readiness Center
Geilenkirchen NATO Air Base
Geilenkirchen Germany 52511
Moving is a way of life for service members and their families. Resources like MilitaryINSTALLATIONS, Plan My Move and Military OneSource provide important information to help make moving easier. But, for many newcomers, a sponsor adds that personal touch. A sponsor is assigned by a newcomer's gaining unit and helps the newcomer before, during and after a move. If you haven't been assigned a sponsor, you can request a sponsor through your new unit. Units try to match sponsors and service members by rank and family status. We also recognize that the service member isn’t the only one affected by a move, so spouses can also receive training to become a sponsor.
To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources. The Sponsorship Program helps sponsors fulfill their duties including:
· Contacting the service member and family with an introductory email
· Staying in contact with the service member throughout the moving process
· Sending information about the new community and duty assignment, responding to questions and providing information about resources
· Confirming transportation and lodging arrangements
· Helping with post office arrangements
· Meeting service members and family members upon arrival
· Going with service members to unit check-in point
· Introducing service members to the Military and Family Support Center and loan closet, if it’s available
· Familiarizing service members and families with the installation and key locations, like the commissary
Note: Responsibilities may vary based on service-specific policies and guidance.
Overall, the Sponsorship Program aims to do the following:
· Provide newcomers with a sense of belonging
· Ease the transition for inbound service members or civilians and their family members
· Increase productivity of service members and loved ones
· Help newcomers make informed decisions
· Cultivate new friendships
· Improve morale
For more information on the Sponsorship Program, contact your installation’s Relocation Assistance Program office or, in the Marine Corps, the Information and Referral office.
Installation youth sponsorship programs facilitate the integration of military connected youth to new surroundings during moves. Primarily directed to preteen and teenaged youth, installation youth programs give youth information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on the youth sponsorship program. Families with children may also want to visit Military Kids Connect, an online community for military children and youth. The site offers games, videos and links to teen-led installation tours.
Sponsors are automatically assigned to all incoming personnel prior to arrival. Inbound members should send a copy of his/her orders and flight itinerary to his/her sponsor so that he/she can make reservations for lodging, transportation, and post office box. If you have any problems contacting or meeting your sponsor, please contact the Commander's Support Staff in Building 88 Monday through Thursday from 8:00 a.m. to 4:00 p.m and Friday from 8:00 am. to 12:00 p.m. Central European Time. If calling from the U.S. dial 011-49-2451-63-7234 or DSN from the U.S. 314-458-4070 from Europe 0049-2451-9151-4070 or DSN from Europe 458-4070. If you are in an emergency situation in Europe and need to speak to someone after hours, please know your first sergeant's emergency contact number for after hours.
Your sponsor should make you an appointment with CSS and take you to the U.S. NSU/Orderly Room and the Airman and Family Readiness Center the first duty day you are here. There you will be scheduled for Newcomer's Orientation briefing and in-processing that is held monthly. Spouses and members are invited and encouraged to attend Newcomer's and all the cultural adaptation programs.