Emergency Assistance

The Air Force Aid Society and American Red Cross help during emergencies with food, shelter, communication and travel assistance.

Other base agencies that may be called in during an emergency include:

• Base Safety
• Base Readiness
• Base Chaplain
• Services Squadron
• Military and Family Readiness Center
• Family Advocacy
• Critical Incident Stress Management Team

Air Force Aid Application portal: https://my.afas.org/

Contact the Military and Family Readiness Center (781-225-2765) or Military OneSource for Information and Referral services and assistance.

There is a Salvation Army location in Arlington and the nearest Thrift Store is in Wilmington MA. Check the yellow pages for more information. Salvation Army Thrift Stores are good locations to find inexpensive furniture and clothing. The M&FRC publishes a guide to local discount stores for furniture and other household goods.

For emergency assistance call the Security Forces Law Enforcement Desk at 781-225-5000 or DSN 845-5000.

Preventing sexual assault is everyone's responsibility. If you have been a victim of sexual assault remember people are here to help. Let the Sexual Assault Response & Consultation/Victim Advocate put you in touch with all the resources & assistance available to you. 24/7 Hanscom Cell Phone: 781-225-7272. DoD Safe Helpline: 877-995-5247.

Hanscom and local communities have 911 services for service members, federal civilians and families who need emergency assistance from fire, police, or ambulance. Base and communities also have reverse 911 for emergency alerts. Call 911 from base offices. You will be able to register for base emergency alert notifications on your phone and e-mail. This is particularly important for inclement weather notifications. Also base employees/residents can call 781-225-2653 or visit the Hanscom Air Force Base website for up to date information on base closure/delays.

If you or someone you know is at risk for suicide/crisis situations please call 988 for the Suicide and Crisis Hotline.

Plan for adverse weather conditions such as snow, ice, power outages and downed trees, etc. In the winter expect long commutes on snowy days due to congestion and fender benders. Keep your gas tank full when expecting bad weather. Have an emergency kit for your car & plan what you/your family will do if you lose power for an extended period of time.

The Base Readiness Office publishes a wonderful Disaster Preparedness Guide. You can pick one up at the Military and Family Readiness Center. The guide covers how to prepare and what to do to prepare for natural and man-made disasters.

If you are living in a local community check the public access TV station for news alerts and get familiar with the local radio stations. Most communities have snow emergency/parking procedures and will broadcast shelter information if power is out for an extended period of time.