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United States Air Force
Relocation Assistance
10 Kirtland St
Building 1240
Hanscom AFB, MA 01731-2007
781-225-2765
781-225-3901
312-845-2765
312-845-3901
Relocation assistance can provide support if you’re preparing to move or PCS. The programs and services defined below are provided by the Military and Family Support Center. In addition to the assistance program, a variety of other services may be available. Check the additional information topic to see what unique installation services are available to you.
If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the Relocation Assistance Program provides services and resources to help make this transition as smooth as possible. Below is a list of resources.
Mail enroute: Please contact the Hanscom Postal Service Center at DSN 312-845-2543 or 781-225-2543 between the hours of 11 a.m. and 1 p.m. or 3 p.m. and 5 p.m. EST Monday through Friday approximately three weeks prior to your arrival.
You will be asked to provide the following information:
Once you have connected with the PSC, you can then forward your mail to:
NameGeneral Delivery Box 888875 Grenier St.Hanscom AFB, MA01731
General delivery can be picked up between the hours of 11 a.m. and 1:00 p.m. or 3 p.m. and 5 p.m. There is no mail delivered on weekends or holidays.
Single military: Military members who will be living permanently in the enlisted dorms will be assigned a box and issued a key upon arrival at Hanscom AFB.
Shipping boxes: If you are planning to ship boxes or any other bulk items, please email us and let us know when you will be arriving and we will store your packages at the official mail center. The PSC is located in Building 1515.
Note: Those not being assigned to dormitories may use general delivery until moving into on- or off-base housing.
Installation-Specific Information
Go to Hanscom AFB's homepage and click "Newcomers." The Hanscom AFB Airman and Family Readiness Center has a Facebook page too: facebook.com/Hanscom.AFRC. Be our fan! Created for newcomers, this site contains local area news and updates. Upon your arrival, visit the HA&FRC in Building 1240 on 10 Kirtland St. within walking distance of the lodging facility.
This area has a very high cost of living. It's important to save money for moving-in expenses and give yourself enough time to choose a place to live. The following are important new arrival programs for military and their families:
Loan Closet -- If you are waiting for household goods, please stop by the HA&FRC to take a look at items available in the Loan Closet. Please note: The Loan Closet is currently staffed by volunteers and has limited hours.
Installation Mission and Management Brief (Newcomers) -- Held monthly at the HA&FRC, new military personnel and civilians are required to call to sign up for this briefing. Other service personnel living or working on Hanscom AFB are invited, but it’s requested they call to sign up. Important base and community information is shared at the information fair.
T and City Orientation – This service helps military members, civilians and families learn how to navigate the Boston City Subway System which is called the "T." The schedule includes a Boston trip and local activities. Stop by if you want information on public transportation options.
Discovery Resource Center -- Hanscom AFB provides a fax machine and internet access for contacts associated with your PCS and with employment search. Books on various topics including local area attractions are available for loan. The DRC is open 8:30 a.m. to 3:30 p.m. daily.
Contact the HA&FRC in Building 1240 between 8:30 a.m. and 3:30 p.m. or via email for a personal welcome and extensive area information. Loan Closet items can be borrowed while you are awaiting your household goods. (Please note that the Loan Closet is staffed by volunteers and has limited hours).
Release 2020.12.21.1.11