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United States Army
Visitor Control Center - McChord Field
BLDG 100 Col Joe Jackson BLVD
McChord Field, WA 98438
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
ARMY- JBLM Reception Center for Army personnel is located on Lewis Main, Building 2021, Pendleton Avenue and is open 365/24/7. Unaccompanied Army Service members (Sergeant and below) are billeted at the HHC Joint Base Reception Barracks. Accompanied Service members make their own lodging arrangements via the JBLM Lodging Office, IHG (253) 964-0211 or (253) 982-5613. All Army Service members participate in either a three (3) day in processing schedule (E-6 and above, CW2 and above and O3 and above) and all junior officers and enlisted participate in five (5) day in-processing.
AIR FORCE - If you are on an assignment with the U.S. Air Force and you arrive at McChord Field between 7:30 a.m. and 4:30 p.m., Monday through Friday, you are directed to report to your unit first. Your unit will schedule all your future appointments with the exception of the Newcomers' Orientation. Air Force members who arrive during non-duty hours, on a weekend, or who need assistance, should contact the Evergreen Inn (a part of the International Hotel Group) at 1147 Barnes Blvd or by telephone at 253-982-5613 or 253-584-1471. A staff member at the Evergreen Inn should be able to assist you with any questions concerning your arrival at McChord Field. Your sponsor should also be contacted at your earliest convenience. There is no base operator to assist in contacting your unit, there is an automated phone locator available 24-hours. On McChord installation, the number for the locator is DSN 312-382-1110 or commercial 253-982-1110.
Be sure to wear your duty uniform when in-processing or doing official visits at McChord Field agencies. All uniform combinations are authorized for wear throughout the year. You should remove all patches from other commands from your FSUs prior to wearing them on McChord Field. Members must have their Common Access Card (CAC) PIN reset prior to the briefing in order to be able to log onto the McChord Field computer network. Effective March 2017, base in-processing will now take place with Finance in Building 100, First floor (Customer Service Mall). All members are required to report directly on Tuesdays and Thursdays. In-processing begins with Finance, 0730-0900. Service members will accomplish their travel vouchers and register for LeaveWeb. MPF in-processing is from 0900-1030; Customer Service Office personnel will schedule in-processing newcomers for the mandatory monthly Joint Newcomers' Orientation. The orientation is held on Lewis-North at the American Lake Conference Center. While attending the Joint Newcomers' Orientation, free on-site childcare is available as long as a "Kids on Site" packet is filled out for each child, as well as their immunization shot records are presented. Please contact Parent Central Services with additional questions at 253 966-2977 You can also contact the Directorate of Personnel & Family Readiness-McChord at 253-982-2695 for more information.