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United States Army
Joint Personal Property Shipping Office Northwest (JPPSO-NW) - Lewis Main
2150 Liggett Avenue
Joint Base Lewis-McChord, WA 98433-9500
A PCS or military move can be a challenge, especially if you have a lot of stuff. Breaking down your to-dos into more manageable pieces often helps. Here, you’ll find out how to handle household goods, manage your pet and guidelines on the shipping process.
Your installation household goods/transportation office can provide assistance with understanding your entitlements and shipping your personal property. For information on shipping your vehicle, check out the Personal Property Resources page on MilitaryOneSource.mil, or visit the PCSmyPOV website.
To help customers access moving resources more easily, Move.mil has moved to the Military OneSource website. Now, moving resources from the Defense Personal Property Program and Military OneSource are available on the Military OneSource website.
Visit the Moving Your Personal Property page on MilitaryOneSource.mil for comprehensive moving information, resources and services. Access content from the former Move.mil website, including moving guides and tips, videos and FAQs, entitlement brochures, household goods shipment logistics, DPS log in and more. There are also links for retiring and separating members, specific service branch information and comprehensive relocation assistance.
Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations frequently change. Contact your installation household goods/transportation office to request specific country instructions. Military OneSource can make your move easier with helpful tips, resources and hands-on information related to moving with pets and more.
Steps for filing a Claim
File a Loss/Damage Report which must be submitted in Defense Personal Property System within 75 days from the date of delivery you are not required to submit a Loss/Damage Report. File within nine months in order to be eligible for Full Replacement Value. You must file a claim directly with the Transportation Service Provider via DPS within nine months from the date of delivery. If the claim is filed more than nine months from the delivery date or immediately with the Military Claims Office after delivery you will only be eligible for depreciated value up to two years from delivery. Full replacement does not mean all new stuff. TSP can replace pay full value or repair damaged items. Don't forget the nine months.
Questions? Call 253-967-5093.
As soon as you receive your permanent change of station orders, it’s important to begin scheduling your move. The Defense Personal Property System, or DPS, is the online system you can use to request and manage your household goods shipment(s). For more information and a DPS log in link, visit the Moving Your Personal Property page on MilitaryOneSource.mil.
Read Preparing for Your PCS Move to learn more about coordinating your shipment and review the Personal Property Quick Reference Guide for actions you can take to ensure a smooth move.
Learn more about Your OCONUS Move: Planning, Resources and Tips. Begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in long-term, Non-Temporary Storage, or NTS, storage – check with your sponsor or overseas housing office to assist in determining what items to ship.