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United States Army
Directorate of Personnel and Family Readiness
2140 Liggett Ave, Room 400
Joint Base Lewis McChord, WA 98433-9500
Lewis Main (Family Programs)
Family Programs FAX
Deployment can be a challenging phase of the military lifecycle, but it’s important to know that you don’t have to go through it alone. The military provides a variety of resources and support programs — ranging from educational briefings to morale calls — for your loved ones, children and service members to ease the stress of deployment. Military members may be assigned to a specific installation but support may come from local communities, Yellow Ribbon events or the installation itself.
Mobilization and Deployment and SSO Program
The Mobilization and Deployment Program (MOB/DEP)provides professional and timely support to active duty, reserve and guard Soldiers and their Family members through individual consultations, training programs and services developed to enhance the well-being and self-reliance of the Joint Base Lewis McChord community. We aid unit commanders with Care Teams, Family Care Plans, and more. We can also assist you in preparing for an upcoming deployment, or with reunions. MOB/DEP can be reached by telephone at (253)-967-6200 or by calling the DPFR front desk at (253)-967-7166.
Available briefings and classes to trainings include:
Support Groups associated with our program are:
Soldier and Family Readiness Groups (SFRGs) - Connect with your unit's SFRG! A great way to get connected to your new community is by linking up with your unit's SFRG. The SFRG will be able to assist with resources and is a wonderful way to network with other Family members within the unit your Soldier is assigned. You may contact the unit commander or first sergeant to connect with the SFRG. If you would rather contact DPFR MOB/DEP to assist with this, please call (253) 967-6200. Another option would be to locate the unit's Facebook page.
Hearts Apart/Waiting Families Support Group (HA/WFSG) - Support services are provided to Families residing on post or in the surrounding community who are geographically separated from their sponsor due to mission requirements. Information can be found by calling (253)-967-3633.
Military and Family Life Counselors (MFLC) - Have earned either a Master's Degree, or Ph.D., and are Licensed Mental Health Professionals who provide situational, problem-solving consultations. No written records are kept and it is free to Soldiers and Family members. Several MFLCs work out of the Waller Hall location, building 2140 and are available for walk-in or set appointments. Their contact information is (253) 293-2223/2266/9087. Most brigades have embedded MFLCs, the Soldier and Family Readiness Group (SFRG) leader, or the Soldier and Family Readiness Group Liaison will be able to provide their phone number. MFLCs also work hand-in-hand with existing services and our MOB/DEP to provide consulting, education and training support such as: Combat Stress and Coping Strategies; Emotional Cycle of Deployment and Reintegration; Communication; Relationship Issues and Reestablishing Intimacy; Anger Management/Conflict Resolution; Parenting Skills; and, Children's Reaction to Deployment and Reunion. In addition, there are Child and Youth Behavioral Military and Family Life Consultants (CYB-MFLCs) available to talk to children and youth, facilitate group activities, guide parents and work with staff to process interactions and concerns. CYB-MFLCs can be reached by telephone at (253) 329-6372
Military OneSource - is an excellent resource for information and free counseling dealing with deployments. The program provides six short term problem resolution counseling sessions for couples, individuals and Families. Sessions are offered in the local community by civilian counselors at no cost to the military Family and are available 24-hours a day, seven days a week, with services available in many languages and can be reached on their website or by telephone at 1-(800)-342-9647.