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Air Force
Visitors Center
363 Graeber St
Bldg. 2370
March ARB, CA 92518
951-655-3790
951-655-3791
951-655-5376
951-655-3799
312-447-3790
312-447-3799
Contact information for key programs and services at this installation.
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Traditional Reservists
Upon assignment to a squadron at March ARB you will receive a sponsor package from your gaining unit directing you to attend inprocessing at the Military Personnel Flight, Bldg. 2314, on the Saturday of your first Unit Training Assembly at March. In-processing begins at 7 a.m. and will last until 12 p.m. You will receive briefings from the Wing/CC, Command Chief, Office of Special Investigations, Safety, Finance, Drug Demand, MPF, Military Equal Opportunity, Judge Advocate General, Military & and Family Readiness Office (M&FRO) and Chaplains. You will be met during the day by your squadron sponsor who will assist you with your in-processing both base and squadron. (Currently during the COVID-19 posture, information may be passed via email virtually, but please watch your personal emails and correspondence from the Customer Support office (452FSS.CustomerSpt@us.af.mil) or Military & Family Readiness (452FSS.AFRC.TAP@us.af.mil) for more coordination and information).
Your gaining unit will make lodging reservations for you if you are in a non-commute status.
ARTs and Civilians
Travel Planning -- If you are PCSing to March ARB you may make reservations at The March Inn. Priority in lodging at The March Inn is given to drilling reservists during the UTA weekends so there may not be lodging available. If that is the case, the lodging facility will provide you with a non-availability statement and make reservations for your lodging at a hotel in the local community.
Your first stop will be the Civilian Personnel Flight, Bldg. 2314, where your in-processing process will begin. You will be provided a checklist which will include processing into your work center, finance, work center specific requirements and any required briefings. (Currently during the COVID-19 posture, information may be passed via email virtually, but please watch your personal emails and correspondence from the Customer Support office (452FSS.CustomerSpt@us.af.mil) or Military & Family Readiness (452FSS.AFRC.TAP@us.af.mil) for more coordination and information).
If you get married before you PCS, you must inform your commander and follow the procedures exactly as you are given them, the military will not pay for travel and housing of your spouse if you do not follow proper procedures. You will need to update your ID Card (2 valid forms of ID) and the primary has to be a photo ID and CANNOT be expired ex: (Drivers License, Passport, or Military ID Card). Secondary ID Form can be Expired Military Card, Birth Certificate or Social Security Card. (Currently during the COVID-19 posture, information may be passed via email virtually, please send your correspondence from the Customer Support office (452FSS.CustomerSpt@us.af.mil) for more coordination and information). Their phone number is 951-655-3028.
** NOTE---As of 8 SEP 2023, due to reduced manning, the Customer Support office is only open from 0800 to 1200 Mondays through Fridays.