Health Care

The Branch Medical Clinic on Dam Neck Annex is located at 1885 Terrier Avenue, Virginia Beach, VA, 23461 and is open Monday - Friday from 7:00am - 3:30pm. The Branch Medical Clinic is open to Tricare eligible recipients and provides the following:

• Family Practice
• PHA / Overseas Screening
• Immunization
• Laboratory
• Pharmacy
• Health Benefits Department
• Radiology

For primary care needs, appointments must be scheduled by calling 757-953-9915. All other services are available by walk-in or by appointment.

Active Duty

Active Duty Personnel receive dental care at one of the branch dental clinics in the area:

• Naval Dental Clinic, Norfolk: 757-953-8635
• Branch Dental Clinic, Boone Health Clinic Little Creek: 757-953-8351
• Branch Dental Clinic, Health Clinic Naval Shipyard Norfolk: 757-953-6509
• Branch Dental Clinic, Health Clinic NAS Oceana: 757-953-3917
• Branch Dental Clinic, Health Clinic Yorktown: 757-953-8417

Family Members

The TRICARE Dental Program is a comprehensive dental plan available to family members of active duty uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information regarding participating dentists or other questions you may have call United Concordia 800-866-8499 or visit their website.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

For more information regarding civilian health care options, call Humana Military at 1-800-444-5445, or visit their website.

Charette Health Center

The Charette Health Center, Portsmouth, (informally known as Portsmouth Naval Medical Center – Naval Medical Center Portsmouth), provides a comprehensive range of emergency, outpatient and inpatient health care services to active-duty Navy and Marine Corps personnel, their families and the many retired military members in the Hampton Roads area. Approximately 450,000 active duty, retired and dependent military members are eligible to use this facility and its clinics.

Hampton Roads Health Clinics

There are seven Branch Health clinics and three TRICARE Prime clinics within the Hampton Roads region to meet the medical needs of service members and family members. Personnel can contact the following health care facilities to obtain information on availability and services:

• Branch Health Clinic, Naval Air Station Oceana: 757-953-3933
• Branch Health Clinic, Dam Neck Annex: 757-953-9914
• Admiral Joel T. Boone Branch Health Clinic, Joint Expeditionary Base Little Creek: 757-953-8351
• Sewells Point Branch Health Clinic, Norfolk Naval Base: 757-953-9000
• Branch Health Clinic, Norfolk Naval Shipyard: 757-953-6500
• Branch Health Clinic, Naval Support Activity Northwest Annex: 757-421-8220/1
• Branch Health Clinic, Yorktown Naval Weapons Station: 757-953-8454
• TRICARE Prime Clinic, Chesapeake: 757-953-6366
• TRICARE Prime Clinic, Northwest: 757-421-8220
• TRICARE Prime Clinic, Virginia Beach: 757-953-6708

Medical Records

Newly reporting active-duty members must check into Medical Records for a medical record screening and Composite Health Care System computer entry.

Appointments

All appointments are made through the TRICARE central phone number at 866-465-4584.

Eligibility

Medical care services are offered on a priority basis. Active-duty military has priority for health care services, followed by family members of active duty, and then retired military members and retired family members.

Emergency Care

Charette Medical Center, Portsmouth has the only military emergency room on the Southside Hampton Roads. The branch health clinics are not equipped to handle life-threatening emergencies. All life-threatening emergencies should be taken to the Charette Health Care Center, Portsmouth, or the nearest civilian facility. On the peninsula side of Hampton Roads, for emergencies go to the nearest civilian hospital.

Active-duty personnel are instructed to use the nearest military health care facility if required care does rise to the level of an emergency. For immediate emergency medical care, active-duty personnel may use the nearest civilian health care facility. Tricare must be notified for all emergency care received from a civilian provider as soon as possible to avoid insurance coverage denial.

Dental Care

Active Duty

Active-duty personnel receive dental care at one of the branch dental clinics in the area:

• Naval Dental Clinic, Norfolk: 757-953-8526
• Branch Dental Clinic, Boone Health Clinic Little Creek: 757-953-8334
• Branch Dental Clinic, Health Clinic Naval Shipyard Norfolk: 757-953-6509
• Branch Dental Clinic, Health Clinic Naval Air Station Oceana: 757-953-3910
• Branch Dental Clinic, Health Clinic Yorktown: 757-953-8454

Family Members

The TRICARE Dental Program is a comprehensive dental plan available to family members of active duty uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information regarding participating dentists or other questions you may have call United Concordia, 800-866-8499 or visit their website.

Civilian Health Care

If you use TRICARE Standard/Extra, Hampton Roads area has many excellent facilities to meet your health care needs. You will find several private hospitals, outpatient treatment facilities, medical practices and many specialty clinics. For more information regarding your choices, call Humana at 800-444-5445, or visit their website.