Military and Family Support Center

Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. Offerings include:

• Deployment support to assist you and your family during all phases of the deployment cycle. Learn more about deployment support.
• Relocation assistance to help you prepare for an upcoming move and get settled into your new location. Learn more about the military Relocation Assistance Program.
• Confidential non-medical clinical counseling provides support for a wide range of issues from marital conflicts and stress management to coping with grief and deployment adjustments Learn more about confidential non-medical counseling.
• Personal and family life education assists with developing knowledge and skills to help you navigate your mobile military life.
• Personal financial readiness assists you and your family in building and maintaining your financial readiness.
• Employment assistance supports career exploration, education, training and licensing, career connections and employment readiness for military spouses, transitioning service members, and other family members. Learn more about the Spouse Education and Career Opportunities program, or SECO.
• Information and referral can assist you in identifying and clarifying needs and locating and connecting to services and programs available both on and off your installation.
• Morale, Welfare and Recreation, or MWR services provide lots of ways for you to connect with friends and others for entertainment, rest and relaxation — all at reduced or no cost. Learn more about MWR programs and services.
• The Transition Assistance Program provides the information, skills and knowledge necessary for a successful transition from military to civilian life. Learn more about transition assistance programs and resources.

Military and Family Support Centers may provide other programs such as the following:

Exceptional Family Member Program

Family Advocacy Program

New Parent Support Program

Federal Voting Assistance Program

Services may vary by location and installation. Use the Search tool to find contact information for your installation Military and Family Support Center. Just enter your installation name, Zip code or state.

Fleet & Family Support Center (FFSC) Northwest is located in Building 374 on Relay Road NSA Northwest Annex and can be reached at 757-421-8770 or DSN 312-521-8770.

FFSC Northwest offers the following additional services:

Relocation Counseling and Training for Move.mil/DPS/Entitlements. Need Moving Assistance for PCS stateside, overseas, separations, and retirement call 757-421-8770.

Counseling - Northwest Annex offers short-term counseling & crisis intervention for active duty and their spouses. A child counselor is available for children with short-term counseling. Call FFSC Northwest for an appointment, 757-421-8770.

Family Advocacy Program (FAP) - FFSC Northwest provides Family Violence prevention and identification educational workshops for commands. FFSC Northwest offers a variety of educational workshops designed to strengthen families by increasing skills to cope with family challenges and interpersonal relationships. The Domestic Abuse Victim Advocate (DAVA) can be reached Monday-Friday at 757-421-8770 until 4:00 p.m. After hours, holidays, and weekends National Abuse Hotline can be reached at 800-799-7233.

Exceptional Family Member Program (EFMP) - FFSC Northwest will guide active duty and spouses in the procedure for submitting paperwork to this program. Northwest FFSC will provide information regarding support groups and services available in the local community. Call Northwest FFSC at 757-421-8770 or contact region. The Regional EFM Lead can be reached at 757-322-9127.

Transition Forum- FFSC Northwest provides workshops to assist separating and retiring personnel with effective skills for managing the changes when transitioning from military to civilian life. Topics include anxiety reduction, communication strategies, and money in your next career. These programs can help alleviate the stress associated with transitioning to the civilian workplace.

Fleet & Family Support Centers of Hampton Roads Regional Programs:

Sexual Assault Prevention Response (SAPR)-- provides victim advocacy support to victims of sexual assault. Advocates provide sexually assaulted victims on available medical and counseling services, and other available resources. Through education and training, the SAPR program focuses on prevention and responding to reported incidents. SAPR program provides command support with Victim Advocate Basic & Refresher, POC, DCC, Liaison training, and conduct command GMT and leadership briefs. Northwest Sexual Assault Response Coordinator (SARC) can be reached at 757-953-9462/757-402-2568. In addition, the Northwest 24/7 SAPR Duty Victim Advocate can be reached at 757-402-2569 or DoD Safe Helpline at 877-995-5247.