Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The Fleet and Family Support Center offers one-on-one consultations providing information about both military and community resources such as schools, housing, employment and recreation. Other services include Welcome Aboard Packets, and Lending Locker options.

The Lending Locker provides short-term loan of household items such as dish packs, tri-fold mattresses, pack ’n plays, tables and chairs. These items are available to personnel on permanent change of station orders. 

Note: FFSC Northwest has suspended the Loan Locker at this time. Call 757-421-8770 for other options in the Hampton Roads area.

Foreign-Born Spouses

Fleet and Family Support can provide assistance in finding workshops and support groups in the community.  Contacts for citizenship and immigration, English as a second language, military lifestyle, and community and military resources. 

Relocation Assistance

Please make sure to check in with your Northwest relocation specialist at FFSC Northwest at 757-421-8770. Relocation specialists can provide a number of different services to help you with your relocation needs. Some of the services provided include one-on-one relocation counseling to assist with relocation planning, welcome aboard packages and Lending Locker options to provide household items to relocating personnel while their property is en route.

Newcomer's Briefs are held by individual commands. FFSC Northwest does not offer a base Newcomer's Brief; however, FFSC will assist the command or the service member upon request.