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Air Force
Visitors Control Center West Gate
Kisling Memorial Drive
Ramstein
Building 134
Ramstein Germany 66877
011-49-637-147-5775
314-480-5775
Contact information for key programs and services at this installation.
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Upon arrival, you should report to your unit CSS for initial processing. For more information, please visit https://www.ramstein.af.mil/PCS-Info/Newcomers-Info/ and https://usaf.dps.mil/sites/86ittools/VIPER/SitePages/IP/IPOSS.aspx
Newcomers will receive Ramstein In-Processing information from their sponsor and CSS. Newcomer Orientation is held weekly. Contact the Military & Family Readiness Center for information on how to register. https://www.86fss.com/mfrc/relocation-assistance/
Sponsorship
Your gaining unit should assign you a sponsor and will provide you with current information that will assist you with your relocation. Make sure you exchange contact phone numbers and email addresses which will enable you to stay in touch before your permanent change of station. You should maintain contact with your sponsor while in transit and after arrival to your new location.
If you don't hear from your sponsor within 60 days of your report date, you should contact your new unit and they will assign you a sponsor.
Your sponsor can request a P.O. Box for you 90 days prior to arrival. To do this, you must provide a copy of your orders to your sponsor. You can use the P.O. Box to start forwarding your mail, especially items that need up to several weeks lead time for an address change.
Temporary Lodging
Make temporary lodging arrangements as far ahead of your arrival as possible. Lodging facilities are located at Ramstein, Landstuhl Regional Medical Center, Vogelweh and Sembach Annex. They provide family, officer and enlisted quarters on a priority basis to all military and authorized civilians relocating to the Kaiserslautern Military Community. People on temporary duty or leave are accommodated on a space-available basis only.
To make reservations, you can call the central reservations desk office at 314-480-4920 or 06371-45-4920. The Ramstein Lodging Front Desk is open 24 hours and can be reached by calling 314-480-4960/4900 or 011-49-6371-47-4960/4900. The Kaiserslautern Military Community billeting office is located at the Ramstein Inn in Building 3336 on the lower entrance.
Single or unaccompanied military members in grades E-1 through E-3 ARE NOT AUTHORIZED TEMPORARY LODGING ALLOWANCE. After your sponsor meets you at the airport, your first stop on base should be the DRC to be assigned a room. If you arrive on a weekend, holiday or down day, your sponsor can stop by the DRC one day earlier to get keys to a hospitality room until you can contact the DRC.
Dormitory Reception Center: Bldg 2108 : DSN: 314-480-3676