Check-in Procedures

Upon arrival, you should report to your unit CSS for initial processing. For more information, please visit https://www.ramstein.af.mil/PCS-Info/Newcomers-Info/

Newcomers will receive Ramstein In-Processing information from their sponsor and CSS. Newcomer Orientation is mandatory and held weekly. Register via https://www.86fss.com/mfrc/relocation-assistance/

The unit command support staff (CSS) or other unit members designated by the unit commander, will provide sponsorship for members, and their authorized dependents, to assist in a smooth PCS transition. 

FIRST STEP -- CONTACT YOUR UNIT TO OBTAIN A SPONSOR

No matter how many times you've PCS'd or even if you've been assigned to Ramstein before, you need to make contact with your sponsor to make sure you're aware of the latest in-processing policies and requirements BEFORE you arrive.

Your sponsor is the key to your successful PCS! They will save you valuable time and hassle before, during, and after your arrival. Keep in mind that when a sponsor is assigned to an active duty member with a family, they do not only sponsor the active duty member; they address the needs of the entire family including pets.

Your assigned squadron will appoint you a sponsor. If your sponsor hasn't contacted you within a week after you receive your orders, please obtain your sponsor's contact information through the gaining squadron, or through 786 FSS/FSPS Customer Service.

Temporary Lodging
Dormitory Reception Center (DRC)
DSN 480-3676; +49-6371-47-3676

Kaiserslautern Community Lodging
DSN 480-4920; +49-6371-47-4920

You do not need your orders to make a reservation!  You should make your lodging reservation as soon as you know your anticipated arrival date.  Be sure to provide lodging an update if your anticipated travel-date changes.  Changes to travel dates could result in on-base accommodations or a specific room type to no longer be available for the duration of the stay.

 All lodging guests must provide a valid credit card and government identification card for verification purposes at time of check-in.  Guests who do not have a valid credit card at check-in must pay for the entire stay up front with check or cash (or 30 days room fees up-front for longer stays).

Lodging facilities are located at Ramstein AB, Landstuhl Post, Kapaun, and Vogelweh Housing Area.  Lodging provides family, officer and enlisted quarters on a priority basis to all military and authorized civilians relocating to and visiting the KMC. The maximum Temporary Lodging Facility (TLF) stay is 30 days, if available when booking - there is no guarantee that you will be offered a Temporary Living Facility on your assigned installation.  It is likely that individuals and families may be required to stay on Landstuhl, Vogelweh, or off-base during peak travel periods.  A limited number of pet-friendly TLFs are available on Ramstein AB. Note: If non-pet TLFs are available, a certificate of Non-Availability will NOT be issued. Occupants will obtain appropriate care for their pets when pet units are not available.

You can make your own reservations or your sponsor can assist you online at https://www.86fss.com/other-services/air-force-inns-lodging/general-info or you can call the central reservations desk at DSN: 314-480-4920 or +49-6371-47-4920 (international calling rates may apply).

The Ramstein lodging office is located at the Kaiserslautern Military Community Center (KMCC), building 3336, directly across the street from the Air Mobility Command (AMC) Passenger Terminal on Ramstein. The Vogelweh/Kapaun reception desk is in building 1002 on Vogelweh AB.  The Landstuhl reception desk is in building 3756 on Landstuhl Post.

Single and/or Unaccompanied E-3s and Below
Single or unaccompanied military members in grades E-1 through E-3 ARE NOT AUTHORIZED TEMPORARY LODGING ALLOWANCE. After your sponsor meets you at the airport, your first stop on base should be the DRC to be assigned a room. If you arrive on a weekend, holiday or down day, your sponsor can stop by the DRC one day earlier to get keys to a hospitality room until you can contact the DRC.

Dormitory Reception Center: Bldg 2108 : DSN: 314-480-3676

Single or unaccompanied military members in grades E-1 through E-3 ARE NOT AUTHORIZED TEMPORARY LODGING ALLOWANCE. After your sponsor meets you at the airport, your first stop on base should be the Dormitory Reception Center to be assigned a room. If you arrive on a weekend, holiday or down day, your sponsor can stop by the DRC one day earlier to get keys to a hospitality room until you can contact the DRC.

Dormitory Reception Center: Bldg. 2108; DSN: 314-480-3676