Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Ramstein Air Base’s Military and Family Readiness Center is open Monday through Friday, 7:30 a.m. to 4:30 p.m. M&FRC can assist newcomers with relocation, employment and financial assistance. Call DSN 314-480-5100 or 011-49-6371-47-5100.

There is a Germany Culture Orientation that focuses on cultural adaptation offered by the Ramstein M&FRC for all Department of Defense identification cardholders. The base M&FRC Newcomer Orientation, every Wednesday at Ramstein Community Center. Bldg. 412 from 8 a.m. to 12 p.m. Newcomer Orientation is designed to provide active duty, family members, DOD Civilians, and Contractors with information from various base agencies to aid in their adaptation to the KMC. 

Loan Locker - The Ramstein Airman's Attic offers dish kits that include cookware, dishes and cutlery. Members will need to bring a copy of their orders to check out items. The Loan Locker is located at the Airman's Attic in Building 2162. Hours of operation are Tuesday, Wednesday and Friday, 11 a.m. to 1 p.m. All ranks are welcome to sign out dish kits.

Installation-specific information

A tour in Germany, especially in the Kaiserslautern area, is a truly wonderful experience anyway you look at it. Getting a good start depends on the preparation you do before you leave your old base and on how much you take advantage of the settling-in services provided once you arrive in Germany.

Save money at the commissary by using the Discount Coupon Center (coupons are valid at the commissary for up to six months past the expiration date).

Visit the Ramstein home page for additional information about making a permanent change of station move.