Health Care

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

The Sheppard Air Force Base clinic provides the following medical services: family advocacy, family practice, flight medicine, a Health Promotions Center, Immunizations, an internal medicine clinic, a laboratory, mental health services, optometry, pediatrics, a pharmacy, physical therapy, public health, radiology, Trainee Health and women's health. There are no emergency or urgent care services available. For emergencies call 911 or report to the nearest emergency room.

United Regional Health Care System
1600 11th St.
Wichita Falls, TX 76301

Kell West Regional Hospital
5420 Kell West Blvd.
Wichita Falls, TX 76310

Note: All obstetrical emergencies should report directly to URHCS on 11th Street. Labor and Delivery is located in the Bridwell Tower.

Urgent Care

Active-duty personnel should contact the on-call provider at 877-676-1847 toll-free or call 940-676-1847.

Dependents should go to the TRICARE-approved urgent care facilities listed below:

• CommunityMed Urgent Care
  3210 Midwestern Parkway
  940-488-4616
  Hours of operation: Monday-Saturday, 8 a.m. to 8 p.m. and Sunday, noon to 8 p.m.
  No patients under the age of 3 months
• Clinics of North Texas Clinic Care
  501 Midwestern Parkway
  940-766-3551
  Hours of operation: Monday-Friday, 8 a.m. to 5 p.m. Saturday through Sunday, 8 a.m.to noon
  No patients under the age of 6 months
• United Regional Health Care Plus
  4327 Barnett Road
  940-764-5200
  Hours of Operation: Monday-Friday, 7:30 a.m. to 7 p.m., Saturday, 8 a.m. to 8 p.m. and Sunday,
  8 a.m.to 4 p.m.
  No patients under the age of 6 months
• Integrity Urgent Care

4518 Kemp Blvd

940-757-0234

• Affordacare Urgent Care
  3701 Fairway Blvd.
  940-557-5320
  Hours of operation: Monday-Saturday, 8 a.m. to 7 p.m. and Sunday, 10 a.m. to 4 p.m.

The Sheppard AFB clinic is open to all active-duty personnel, dependents, retirees and their dependents, and TRICARE Plus beneficiaries. Hours of operation are Monday-Friday, 7:30 a.m. to 4:30 p.m. The medical clinic is closed on weekends, holidays and down days.

Please ensure you contact TRICARE for enrollment and services upon arrival by calling 800-444-5445. Call 940-676-1847 for medical appointments.

For active-duty acute care, call 940-676-1847 for same-day appointments.

Airmen In Training should call Trainee Health at 940-676-6480 for acute medical concerns.

The Flight Medicine Clinic provides care for all those on flying status. For return to flying status, report to the clinic Monday through Friday, 7 to 7:30 a.m. or 11 to 11:30 a.m.