Emergency Assistance

Look for and contact the nearest military installation. The Military and Family Readiness Center (325-696-5999), Army Community Services, or Navy Family Support Centers can provide you invaluable assistance if needed. Plan for the unexpected and it probably won't happen!

• Command Post: 325-696-1921 DSN 312-461-1921
• Medical emergency or fire: Call 911 from any Dyess Air Force Base phone
• 211 Texas Call for Help: 325-673-8211 or United Way of Abilene.
• Mental Health and Family Advocacy: 325-696-5380
• Casualty Affairs 325-696-5730
• Mortuary Affairs: 325-696-6110/325-260-4406
• Chaplain: 325-696-4224 (duty hours), 325-696-1921 (non-duty hours)
• Sexual assault prevention and response: 325-696-7272

For immediate emergency assistance, please call the Sexual Abuse Response Coordinator 24-hour response line at 325-696-7272 (they will either take the call of direct it to the correct POC depending on the situation).

You may also reach the Command Post at 325-696-1921.

The Air Force Aid Society (AFAS) can provide emergency assistance when unexpected financial emergencies arise, through either grants or interest-free loans to help meet immediate needs and help make a positive step toward a lasting financial solution.

To create an application follow this link: https://afas.org/emergencyassistance  

Categories of financial assistance include:

• Basic living expenses (food, shelter, utilities)
• Medical and dental care on a case-by-case basis (for family members)
• Funeral expenses
• Emergency transportation
• Essential car repairs
• Pay/allotment problems
• Disasters and Moving Assistance Program (for PCSing personnel)
• Pet emergency surgery or treatment
• EFMP members

Information about AFAS can be obtained at this link or also by calling 325-696-5999 or DSN 312-461-5999. For after hour emergencies, please contact the Command Post at 325-696-1921 or DSN 312-461-1921.

The American Red Cross can also help in times of emergency. Rapid communication between service members and home about family emergencies is available 24 hours a day. These communications include verification of death or serious illness of immediate family and birth announcements to partners or spouses deployed overseas resulting from a lack of communication over a long period of time.

The American Red Cross Big Country Chapter Abilene office can be reached by calling 214-673-0097 or may also visit the https://www.redcross.org The 24 hour Hero Care Network line can be reached at 877-272-7337. This 24 hour line can also connect service members to their branches' emergency relief organization.

Emergency communication requests can also be submitted via the website or the American Red Cross Hero Care app.

Salvation Army

The Salvation Army in Abilene maintains a shelter which provides temporary housing homeless individuals. In addition, they have a retail re-sell store open to the public with clothing, furniture, bedding, toys, and household items to help establish a household at minimal cost.

You can reach the Salvation Army by calling 325-677-1408 or you may visit the Salvation Army online.

Ensure to have all important papers on person, not packed with the household goods. Should you encounter an emergency while in route to Dyess, have the numbers for your commander, command support staff, or your sponsor. They can be invaluable in case of an emergency while in-transit. 

https://www.dyessfss.com/ can also be very useful in case of an emergency. 

Contact the Dyess Military and Family Readiness Center at 325-696-5999 for information and referral assistance.