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7th Medical Group Clinic
697 Louisiana Drive
Dyess AFB, TX 79607
Contact information for key programs and services at this installation.
Health care services provided by the Defense Department are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
The 7th Medical Group is an outpatient clinic that serves over 25,000 beneficiaries. The 7th Medical Group does not have an emergency room, but Hendrick Medical Center and Abilene Regional Medical Center do have emergency rooms. Abilene has a continuum of care from a pediatric clinic at Abilene Regional to a women's center at Hendrick Medical Center. Abilene also has a cancer center, Texas Rehabilitation and the Betty Hardwick Mental Health Clinic.
Important contact information:
Check-in procedures for the 7th Medical Group during the COVID-19 pandemic:
Patients can now check in inside. Use the entry control point in the horseshoe and check in at the front desk.
Services available for the 7th Medical Group during the COVID-19 pandemic:
(Current as of June, 10, 2020. Services are subject to change.)
COVID-19 screening is still available with new hours: Monday through Friday from 2:30-4:30 p.m. For more information, please call the 7th Medical Group hotline at 325-696-4677, option 6.
Please call 325-696-1636 for more information.
Exceptional Family Member Program
Please call 325-696-8146 for more information.
Laboratory and Radiology
Urgent and routine services are available.
Medical Evaluation Board
For assistance, please call 325-696-8794.
Records, Patient Travel, Referral Management
In- and out-processing and all routine services are available. Please email all requests to email@example.com
Limited services are available. Please call 325- 696-4677 and choose the option for optometry.
The pharmacy is back to normal hours for all beneficiaries. Services are for curbside pickup only. Hours of operation are Monday – Friday, 7:30 a.m.-4:30 p.m.
Prescription orders and pickup:
To pick up prescriptions from 7th Medical Group and downtown – Prescriptions are automatically activated and ready for pick up within two duty days. If you need it sooner, please call 325-696-4677, select option 5, then select option 1 to activate.
Upon arrival at the Medical Group, please text 325-260-5003 with your name, date of birth, and parking spot number. Your medications will be delivered to your vehicle.
Operations are back at the gym. PT accepts no walk-ins. Please call or email firstname.lastname@example.org for an appointment.
Primary Care (Warrior Operational Medicine, Flight Medicine, Family Health, Pediatrics)
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.
The 7th Medical Group, located at 697 Louisiana Drive, is the designated primary place of care for all active-duty members and dependents enrolled in TRICARE Prime. The 7th Medical Group is an outpatient clinic with some ancillary services to include pharmacy, radiology and laboratory. The 7th Medical Group serves approximately 25,000 beneficiaries with 9,000 members enrolled in our primary care clinics. Priority for medical appointments is given to active-duty military personnel and TRICARE Prime beneficiaries. Dental, physical therapy, mental health and optometry are available to active-duty military personnel. Family members seeking dental appointments may be seen on a space-available basis only.
The 7th Medical Group does not have an emergency room. Emergency conditions are those that require immediate medical treatment (potential loss of life, limb or sight). If you or one of your family members needs emergency care, go to the nearest hospital or nearest facility with emergency services or call 911 immediately. The following hospitals have emergency rooms:
Abilene Regional Medical Center: phone 325-428-1000; 6250 Highway 83-84, Abilene, TX 79606
Hendricks Medical Center: phone 325-670-2000; 1900 Pine Street, Abilene, TX 79601
Hendricks Emergency Care Center South: phone 325-307-6351; 5302 Buffalo Gap Road, Abilene, TX 79606
All patients can call the appointment line at 325-696-4677 from 7 a.m.-4 p.m. or visit the TRICARE website 24 hours a day, seven days a week to make an appointment online. Active-duty personnel will be seen at the 7th Medical Group for acute conditions within 24 hours. When there are no appointments available within 24 hours for acute conditions, a referral will be authorized to an approved urgent care clinic. Non-active-duty patients will also be seen within 24 hours unless there are no available appointments, at which time they will be recommended to visit an approved urgent care clinic. Routine appointments will be scheduled and seen within seven calendar days but will not exceed 30 days.
Active-duty beneficiaries enrolled to the 7th Medical Group must call the appointment line during duty hours or the Nurse Advice Line after duty hours to receive authorization to be seen in the downtown network for urgent care. Non-active-duty beneficiaries do not need authorization for urgent care visits. The following are TRICARE-approved urgent care clinics in Abilene:
Dr. J. Express Care: 3802 Catclaw Drive; phone 325-690-1500
Abilene Diagnostic Walk-in Clinic: 1665 Antilley Road, Suite 120; phone 325-793-5148
Affordacare Urgent Care Clinic: 4009 Ridgemont Drive; phone 325-232-8830
Nurse Advice Line
When the 7th Medical Group appointment line is closed (Monday through Friday after 4 p.m. and Saturdays, Sundays and federal holidays), TRICARE Prime beneficiaries can call the NAL at 800-874-2273, option 1. The NAL is available 24 hours a day, seven days a week. NAL registered nurses ask a series of questions about a caller's specific health concern and advise the caller as to when and how to seek care for an urgent problem or give instruction on selfcare at home. If urgent care is not warranted, the caller will be referred back to the medical treatment facility to seek an appointment with their primary care manager during duty hours.
Self-Initiated Care Kits
Kits are available for TRICARE beneficiaries with pharmacy privileges. The kit provides over-the-counter medications at no cost for minor illnesses. Beneficiaries are allowed three medications per person every 30 days.