Health Care

354 Medical Group

The 354 Medical Group, located in Building 2630, is a primary-care comprehensive clinic providing outpatient-managed healthcare for all eligible beneficiaries living in the Eielson Air Force Base area. The medical clinic operates three primary care management teams staffed by board-certified family practice physicians, flight surgeons and physician assistants. Additional clinics include pediatrics, optometry, mental health, dental, immunizations, laboratory, radiology, physical therapy and pharmacy.

The group's Health and Wellness Center provides preventive health education and testing. The base clinic office arranges referral care with civilian offices in Fairbanks and Anchorage, as well as military medical care at Elmendorf Air Force Base, Alaska, Travis Air Force Base, California and Madigan Army Medical Center at Fort Lewis, Washington.

At the dental clinic, dental care is available for active-duty members only. Family members and retirees are not authorized routine dental care and are required to seek services on the civilian economy. At the optometry clinic, active-duty members may receive eye exams and select styles of eyeglasses. Mental health services include individual assessment and treatment for depression, anxiety, marital problems and substance abuse. Group treatment is also used to help skill building in such areas as stress and anger management. Eielson has a full-service pharmacy available to active duty, family members and retirees and their family members.

Eielson’s pharmacy is located in the main clinic and its hours of operation are Monday-Friday, 7:30 a.m. to 5 p.m. It is closed on holidays and down days. Authorized users are active duty, retirees and family members.

Although Eielson does not have an emergency room, 24-hour ambulance service is available for transport to Bassett Army Community Hospital.

Bassett Army Community Hospital

Bassett Army Community Hospital on Fort Wainwright serves as the Eielson clinic's primary referral source for specialty and inpatient care. Bassett Army Community Hospital is a nationally-accredited medical facility that provides medical care and services to eligible military beneficiaries in the northern half of Alaska. A new hospital was constructed and opened in 2007.

Bassett Army Community Hospital provides maternal newborn, mental health, general and specialty surgery, pediatrics, allergy, immunization, audiology, optometry, internal medicine, OB-GYN, physical therapy, preventive medicine, laboratory, radiology, pharmacy, Department of Veterans Affairs clinic and nutrition care services.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.