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United States Army
Army Community Service
4330 Conway Road
Fort Drum, NY 13602
Here, you’ll find contact information for key programs and services and contacts at this installation.
The installation booklet is a resource that allows you to create and print customized installation information. Check out the booklet to create a PDF with the key resources and information.
Home to the 10th Mountain Division, United States Army Garrison (USAG) Fort Drum provides Best in Army services and infrastructure for our Soldiers, Families and Civilians who support our Nation during a time of persistent conflict.Team Drum generates, rapidly deploys, and sustains ready forces to meet national security requirements while caring for Soldiers, Families, and civilians.
If your arrival is at Hancock International Airport in Syracuse, New York it is your responsibility to coordinate and complete your travel to Fort Drum. Ensure that you save all your receipts so that you can make an appropriate travel claim when you in-process the installation. Listed below is some general information that may assist you in your travel decisions:
Defense Service Network (DSN) Dialing Instructions
The DSN is the provider of long-distance communications service for the Department of Defense (DoD). Every installation has a special DSN number and the numbers vary by world-wide location. In order to place a call using DSN, the caller must be using a military phone on an installation. Cell phones cannot dial DSN numbers. When dialing a DSN number from a United States installation to another United States installation, it is unnecessary to dial the DSN 312 area code. When dialing a DSN number to/from overseas locations, the DSN area code must be included. The operator can be reached at commercial 315-772-6011 or DSN 312-772-6011. Please note that long distance charges may be incurred.
Residents of privatized on-post housing are limited to a total of three dogs or cats per household. Breeds (including mixed breeds) deemed “aggressive or potentially aggressive” are not permitted unless the dog is a certified military working dog that is being boarded by its handler/trainer. The following breeds are deemed aggressive or potentially aggressive are not permitted on Fort Drum: Pit Bulls (American Stafford Bull Terriers and English Stafford Bull Terriers), Rottweilers, Doberman Pinchers, Chows, and wolf hybrids and any other dog that demonstrates a propensity for dominance or aggressive behavior. Dominant and aggressive behavior includes but is not limited to unprovoked barking, growling, or snarling at people approaching the animal; aggressively running along fence lines when people are present; biting or scratching people, escaping confinement of restriction to chase people.
Hands Free Driving
It is illegal to drive and talk on a handheld device both on Fort Drum and in New York State. Use of a hands free device is permitted. Texting and driving is illegal and absolutely not tolerated.
Winters at Fort Drum are quite cold and snowfall can begin as early as October and extend through April at times. If arriving during the winter months, be sure to bring warm, heavy clothing with you including winter jackets, snow boots, thick gloves or mittens, hats, an ice scraper and snow removal brush or be prepared to purchase these items immediately upon arrival.
En route mail should be addressed to the Soldier as follows:
Rank First name Last namec/o OMDC-Pending Gain10720 Mt. Belvedere Blvd.Fort Drum, NY 13602
Fort Drum Post Office 315-772-5220; Watertown Post Office 315-786-5900. Remember to submit a change of address to those you receive mail from and to the post office in order to minimize the disruption to your mail delivery.
Looking to learn more about Fort Drum? View the in-depth overview.
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Procedures differ across installations – find out what to expect and how to be prepared for a seamless check-in experience at your new installation.
Check out what emergency assistance programs and resources are available to you and your family.
Search for contact information for major units located at this installation.
A sponsor will help you and your family before, during and after your move to make sure you have the key information and support you need for an easy transition into your new community and unit.
Learn about what child care and youth programs and services are available at this location.
Installations have a variety of resources for elementary and higher education. Find out what may be available to you.
Support and assistance is available to you if you have a family member with medical or educational needs. Check out what information and resources are available to you at this installation.
Medical support and services may vary by location. Check out what services and resources are available to you at this installation.
Learn about your housing options before your move – government and non-government housing is available across installations. Contact your housing office to find out housing availability both on and off the installation.
Resources and services are available to help you understand your legal affairs.
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A network of support and leisure services offer service members and their families options to engage with the community. Programs and activities vary by installation but may include health and wellness opportunities or discounted ticket options.
Relocation assistance programs and services are available to support you throughout your move.
Learn about your transportation options and key and essential information when moving to a new installation.