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United States Army
Relocation Readiness Program – Army Community Service
4330 Conway Road
Fort Drum, NY 13602
Moving is a way of life for service members and their families. Resources like MilitaryINSTALLATIONS, Plan My Move and Military OneSource provide important information to help make moving easier. But, for many newcomers, a sponsor adds that personal touch. A sponsor is assigned by a newcomer's gaining unit and helps the newcomer before, during and after a move. If you haven't been assigned a sponsor, you can request a sponsor through your new unit. Units try to match sponsors and service members by rank and family status. We also recognize that the service member isn’t the only one affected by a move, so spouses can also receive training to become a sponsor.
To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources. The Sponsorship Program helps sponsors fulfill their duties including:
· Contacting the service member and family with an introductory email
· Staying in contact with the service member throughout the moving process
· Sending information about the new community and duty assignment, responding to questions and providing information about resources
· Confirming transportation and lodging arrangements
· Helping with post office arrangements
· Meeting service members and family members upon arrival
· Going with service members to unit check-in point
· Introducing service members to the Military and Family Support Center and loan closet, if it’s available
· Familiarizing service members and families with the installation and key locations, like the commissary
Note: Responsibilities may vary based on service-specific policies and guidance.
Overall, the Sponsorship Program aims to do the following:
· Provide newcomers with a sense of belonging
· Ease the transition for inbound service members or civilians and their family members
· Increase productivity of service members and loved ones
· Help newcomers make informed decisions
· Cultivate new friendships
· Improve morale
For more information on the Sponsorship Program, contact your installation’s Relocation Assistance Program office or, in the Marine Corps, the Information and Referral office.
Many installations give kids the chance to meet a new friend and become acquainted with their new installation through the installation’s youth program. Where available, youth can exchange emails, talk on the phone or chat online. For more information, visit MilitaryINSTALLATIONS and click on Youth Services and your new installation. The youth program staff at your new installation can offer more information on the Youth Sponsorship Program. Families with children may also want to visit Military Kids Connect, an online community for military children and youth. The site offers games, videos and links to teen-led installation tours.
All Army personnel arriving at Fort Drum will report to the Reception Activity Welcome Center, Clark Hall, building P-10720 Mount Belvedere Boulevard. The Reception Activity Welcome Center is open 24 hours a day. The Welcome Center staff is available to assist you in all aspects of your arrival/in-processing. Call 315-772-7529/0423, or DSN 312-772-7529, or toll free 1-800-661-7158. All Air Force personnel with orders to 20th ASOS must report to the 20th ASOS Command Support Staff with their sponsor if available, for in-processing. The 20th ASOS can be reached at 315-772-0412/0729 or DSN 312-772-0412/0729. If you arrive in the area at the Hancock International Airport in Syracuse look for the Fort Drum information sign.
Soldiers may request a sponsor by going to their Army Career Tracker, ACT, and clicking on sponsorship. Fill out the DA 5434 on ACT. Please call the Fort Drum Sponsorship Liaison for inbound Soldiers at 315-772-1351 for any questions, concerns, or help with sponsorship. If a sponsor is not assigned prior to your arrival to Fort Drum, one will be assigned once you arrive. Once you sign in, your unit will be informed of your arrival and your sponsor will arrive to greet you. See the Sponsorship narrative for additional sponsorship information.