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United States Army
Soldier Readiness Center
10720 Mount Belvedere Boulevard
Building P-10720, 1st Floor
Fort Drum, NY 13602
Health care services provided by the Department of Defense are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
Three medical facilities on post. Appointment line 315-772-2778 or DSN 312-772-2778. Part of the TRICARE North Region
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit Request Copies of Medical Records.
Medical care services on Fort Drum are offered on a priority basis. Priority for care is given to those enrolled in TRICARE Prime in the following order: First priority for care is to active duty military. Second priority is to Family members of active duty, with retired military and Family members of retired military following in the eligibility chain. All patients not enrolled in TRICARE Prime may be seen on a space-available basis only. Appointments can be made by calling 315-772-2778 or DSN 312-772-2778.
To be eligible for care, beneficiaries must be enrolled in the Defense Enrollment Eligibility Reporting System (DEERS) and present a valid military ID card when signing into the clinic. Many health care needs can be taken care of on post; for those that cannot, a referral may be required - contact the TRICARE office prior to making any appointments with an off post provider. Failure to do so could result in unnecessary out-of-pocket expenses.
Fort Drum has four medical facilities where care is provided, including:
There are no hospital facilities on Fort Drum. Inpatient medical care and emergency medical care is provided at civilian hospitals near Fort Drum. The closest emergency rooms to Fort Drum are located in Watertown at Samaritan Medical Center, 830 Washington Street and in Carthage at Carthage Area Hospital, 1001 West Street Road. Maps to area hospitals are available on the Fort Drum website under "Access to Health Care".
In the event of an emergency, call 911 or go to the nearest emergency room.
Should you need nonemergency care after clinic hours care, USA MEDDAC provides 24/7 access to your health care team via the appointment line. You will be connected with a clinic representative that will connect you with your Primary Care Provider (PCM), PCM Team or the Provider on Call. Your situation will be evaluated and you will be referred to an off post Urgent Care Center if deemed necessary or given appropriate guidance for your situation. Tricare Prime patients require a referral from their PCM to be seen at a civilian Urgent Care Center.
Maps to area hospitals and Urgent Care Clinics are available on the Fort Drum website under "Access to Health Care".
US Family Health Plan at Martin's Point (USFHP) is a TRICARE Prime benefit available to Fort Drum Families. USFHP Martin's Point has a contract with the Department of Defense to provide medical benefits for active duty Family members, retirees and their Family members. If you choose to enroll in USFHP Martin's Point instead of TRICARE Prime, you will receive all your health care from civilian providers off post and use off post pharmacies for your medications. You will not have access to any medical treatment on post. Only you can make the determination as to what is the best medical benefit for you. Visit the US Family Health Plan at Martin's Point website for more information.
On post, routine dental care services are available to active duty military only. Only emergency dental care is offered to other eligible individuals. When services are unavailable, those eligible for dental care are referred to TRICARE. Family members must obtain routine dental care from civilian dental providers. See below for information on the TRICARE Dental Program (TDP). There are three dental clinics for active duty soldiers only.
TRICARE Dental Program (TDP)
TRICARE Dental Plan is now offered through United Concordia contact number to enroll 1-844-653-4061 stateside for OCONUS 1-844-653-4060. All dental care for family members enrolled in this benefit will be provided by local dental providers. Please make sure that the Local Dentist Pars with the United Concordia Dental Contractor. TDP is a comprehensive and affordable dental plan available to Family members of all active duty Uniformed Service personnel and to Selected Reserve and IRR members and/or their families. The TDP has monthly premiums, cost shares, benefit maximums, and coverage limitations similar to typical group dental insurance plans.
For additional information about the Dental Plan go to www.tricare.mil/tdp.